Customization of software as a service application: problems and objectives
The key feature of SaaS application is that it addresses the needs of many different customers using only one software, rather than multiple developments and versions, a concept known as multi-tenancy. However, it typically results in a one-size-fits-all approach and the application only fulfills th...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Sandkrs
2018
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| Online Access: | http://psasir.upm.edu.my/id/eprint/72159/1/Customization%20of%20software%20as%20a%20service%20application.pdf |
| _version_ | 1796979411315064832 |
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| author | Ali, Abdulrazzaq Qasem Md Sultan, Abu Bakar Abd Ghani, Abdul Azim Zulzalil, Hazura |
| author_facet | Ali, Abdulrazzaq Qasem Md Sultan, Abu Bakar Abd Ghani, Abdul Azim Zulzalil, Hazura |
| author_sort | Ali, Abdulrazzaq Qasem |
| collection | UPM |
| description | The key feature of SaaS application is that it addresses the needs of many different customers using only one software, rather than multiple developments and versions, a concept known as multi-tenancy. However, it typically results in a one-size-fits-all approach and the application only fulfills the requirements that are generic to all tenants. Therefore, a multi-tenancy SaaS application is reliant upon an ability to be customized in order to be successful. Responding to distinctive needs of each customer and maintaining the key feature of developing SaaS application creates complexity in SaaS customization. This paper delves into some challenges related to SaaS customization, and then maps among these challenges in order to structure the problem and objective trees of SaaS customization. This paper may serve as a step towards reducing complexity in SaaS customization. |
| first_indexed | 2024-03-06T10:08:31Z |
| format | Article |
| id | upm.eprints-72159 |
| institution | Universiti Putra Malaysia |
| language | English |
| last_indexed | 2024-03-06T10:08:31Z |
| publishDate | 2018 |
| publisher | Sandkrs |
| record_format | dspace |
| spelling | upm.eprints-721592020-03-05T01:57:00Z http://psasir.upm.edu.my/id/eprint/72159/ Customization of software as a service application: problems and objectives Ali, Abdulrazzaq Qasem Md Sultan, Abu Bakar Abd Ghani, Abdul Azim Zulzalil, Hazura The key feature of SaaS application is that it addresses the needs of many different customers using only one software, rather than multiple developments and versions, a concept known as multi-tenancy. However, it typically results in a one-size-fits-all approach and the application only fulfills the requirements that are generic to all tenants. Therefore, a multi-tenancy SaaS application is reliant upon an ability to be customized in order to be successful. Responding to distinctive needs of each customer and maintaining the key feature of developing SaaS application creates complexity in SaaS customization. This paper delves into some challenges related to SaaS customization, and then maps among these challenges in order to structure the problem and objective trees of SaaS customization. This paper may serve as a step towards reducing complexity in SaaS customization. Sandkrs 2018-09 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/72159/1/Customization%20of%20software%20as%20a%20service%20application.pdf Ali, Abdulrazzaq Qasem and Md Sultan, Abu Bakar and Abd Ghani, Abdul Azim and Zulzalil, Hazura (2018) Customization of software as a service application: problems and objectives. Journal of Computer Science & Computational Mathematics, 8 (3). 27- 32. ISSN 2231-8879 https://www.jcscm.net/cms/?action=showissue&volume=8&issue=3 10.20967/jcscm.2018.03.001 |
| spellingShingle | Ali, Abdulrazzaq Qasem Md Sultan, Abu Bakar Abd Ghani, Abdul Azim Zulzalil, Hazura Customization of software as a service application: problems and objectives |
| title | Customization of software as a service application: problems and objectives |
| title_full | Customization of software as a service application: problems and objectives |
| title_fullStr | Customization of software as a service application: problems and objectives |
| title_full_unstemmed | Customization of software as a service application: problems and objectives |
| title_short | Customization of software as a service application: problems and objectives |
| title_sort | customization of software as a service application problems and objectives |
| url | http://psasir.upm.edu.my/id/eprint/72159/1/Customization%20of%20software%20as%20a%20service%20application.pdf |
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