Enhancing job satisfaction with union leader-member relationship capital
Leader-member exchange theory has been used widely to explain the relationship between communication, trust and commitment on job satisfaction. Leader-member exchange theory suggests that good communication between leaders and members can enhance trust and commitment that will help to enhance job sa...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
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American Scientific Publishers
2018
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Online Access: | http://psasir.upm.edu.my/id/eprint/72586/1/Enhancing%20job%20satisfaction%20with%20union%20leader-member%20relationship%20capital.pdf |
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author | Koh, Jacqueline Mohd Salleh, Lailawati Kumar, Naresh Mansor, Zuraina |
author_facet | Koh, Jacqueline Mohd Salleh, Lailawati Kumar, Naresh Mansor, Zuraina |
author_sort | Koh, Jacqueline |
collection | UPM |
description | Leader-member exchange theory has been used widely to explain the relationship between communication, trust and commitment on job satisfaction. Leader-member exchange theory suggests that good communication between leaders and members can enhance trust and commitment that will help to enhance job satisfaction. On the other hand, personal relationship theory in psychology setting suggests that communication, trust and commitment are interlinked in a cyclical process. This cyclical process can lead to positive outcomes such as job satisfaction. Hence, this study is to apply personal relationship theory in explaining the relationship between communication, trust and commitment between union leaders and members (addressed as union leader-member relationship capital in this study) on job satisfaction. |
first_indexed | 2024-03-06T10:09:37Z |
format | Article |
id | upm.eprints-72586 |
institution | Universiti Putra Malaysia |
language | English |
last_indexed | 2024-03-06T10:09:37Z |
publishDate | 2018 |
publisher | American Scientific Publishers |
record_format | dspace |
spelling | upm.eprints-725862020-11-05T03:59:01Z http://psasir.upm.edu.my/id/eprint/72586/ Enhancing job satisfaction with union leader-member relationship capital Koh, Jacqueline Mohd Salleh, Lailawati Kumar, Naresh Mansor, Zuraina Leader-member exchange theory has been used widely to explain the relationship between communication, trust and commitment on job satisfaction. Leader-member exchange theory suggests that good communication between leaders and members can enhance trust and commitment that will help to enhance job satisfaction. On the other hand, personal relationship theory in psychology setting suggests that communication, trust and commitment are interlinked in a cyclical process. This cyclical process can lead to positive outcomes such as job satisfaction. Hence, this study is to apply personal relationship theory in explaining the relationship between communication, trust and commitment between union leaders and members (addressed as union leader-member relationship capital in this study) on job satisfaction. American Scientific Publishers 2018 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/72586/1/Enhancing%20job%20satisfaction%20with%20union%20leader-member%20relationship%20capital.pdf Koh, Jacqueline and Mohd Salleh, Lailawati and Kumar, Naresh and Mansor, Zuraina (2018) Enhancing job satisfaction with union leader-member relationship capital. Advanced Science Letters, 24 (4). 2421 - 2424. ISSN 1936-6612; ESSN: 1936-7317 https://www.ingentaconnect.com/content/asp/asl/2018/00000024/00000004/art00057 10.1166/asl.2018.10970 |
spellingShingle | Koh, Jacqueline Mohd Salleh, Lailawati Kumar, Naresh Mansor, Zuraina Enhancing job satisfaction with union leader-member relationship capital |
title | Enhancing job satisfaction with union leader-member relationship capital |
title_full | Enhancing job satisfaction with union leader-member relationship capital |
title_fullStr | Enhancing job satisfaction with union leader-member relationship capital |
title_full_unstemmed | Enhancing job satisfaction with union leader-member relationship capital |
title_short | Enhancing job satisfaction with union leader-member relationship capital |
title_sort | enhancing job satisfaction with union leader member relationship capital |
url | http://psasir.upm.edu.my/id/eprint/72586/1/Enhancing%20job%20satisfaction%20with%20union%20leader-member%20relationship%20capital.pdf |
work_keys_str_mv | AT kohjacqueline enhancingjobsatisfactionwithunionleadermemberrelationshipcapital AT mohdsallehlailawati enhancingjobsatisfactionwithunionleadermemberrelationshipcapital AT kumarnaresh enhancingjobsatisfactionwithunionleadermemberrelationshipcapital AT mansorzuraina enhancingjobsatisfactionwithunionleadermemberrelationshipcapital |