Enhancing job satisfaction with union leader-member relationship capital

Leader-member exchange theory has been used widely to explain the relationship between communication, trust and commitment on job satisfaction. Leader-member exchange theory suggests that good communication between leaders and members can enhance trust and commitment that will help to enhance job sa...

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Main Authors: Koh, Jacqueline, Mohd Salleh, Lailawati, Kumar, Naresh, Mansor, Zuraina
Format: Article
Language:English
Published: American Scientific Publishers 2018
Online Access:http://psasir.upm.edu.my/id/eprint/72586/1/Enhancing%20job%20satisfaction%20with%20union%20leader-member%20relationship%20capital.pdf
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author Koh, Jacqueline
Mohd Salleh, Lailawati
Kumar, Naresh
Mansor, Zuraina
author_facet Koh, Jacqueline
Mohd Salleh, Lailawati
Kumar, Naresh
Mansor, Zuraina
author_sort Koh, Jacqueline
collection UPM
description Leader-member exchange theory has been used widely to explain the relationship between communication, trust and commitment on job satisfaction. Leader-member exchange theory suggests that good communication between leaders and members can enhance trust and commitment that will help to enhance job satisfaction. On the other hand, personal relationship theory in psychology setting suggests that communication, trust and commitment are interlinked in a cyclical process. This cyclical process can lead to positive outcomes such as job satisfaction. Hence, this study is to apply personal relationship theory in explaining the relationship between communication, trust and commitment between union leaders and members (addressed as union leader-member relationship capital in this study) on job satisfaction.
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spelling upm.eprints-725862020-11-05T03:59:01Z http://psasir.upm.edu.my/id/eprint/72586/ Enhancing job satisfaction with union leader-member relationship capital Koh, Jacqueline Mohd Salleh, Lailawati Kumar, Naresh Mansor, Zuraina Leader-member exchange theory has been used widely to explain the relationship between communication, trust and commitment on job satisfaction. Leader-member exchange theory suggests that good communication between leaders and members can enhance trust and commitment that will help to enhance job satisfaction. On the other hand, personal relationship theory in psychology setting suggests that communication, trust and commitment are interlinked in a cyclical process. This cyclical process can lead to positive outcomes such as job satisfaction. Hence, this study is to apply personal relationship theory in explaining the relationship between communication, trust and commitment between union leaders and members (addressed as union leader-member relationship capital in this study) on job satisfaction. American Scientific Publishers 2018 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/72586/1/Enhancing%20job%20satisfaction%20with%20union%20leader-member%20relationship%20capital.pdf Koh, Jacqueline and Mohd Salleh, Lailawati and Kumar, Naresh and Mansor, Zuraina (2018) Enhancing job satisfaction with union leader-member relationship capital. Advanced Science Letters, 24 (4). 2421 - 2424. ISSN 1936-6612; ESSN: 1936-7317 https://www.ingentaconnect.com/content/asp/asl/2018/00000024/00000004/art00057 10.1166/asl.2018.10970
spellingShingle Koh, Jacqueline
Mohd Salleh, Lailawati
Kumar, Naresh
Mansor, Zuraina
Enhancing job satisfaction with union leader-member relationship capital
title Enhancing job satisfaction with union leader-member relationship capital
title_full Enhancing job satisfaction with union leader-member relationship capital
title_fullStr Enhancing job satisfaction with union leader-member relationship capital
title_full_unstemmed Enhancing job satisfaction with union leader-member relationship capital
title_short Enhancing job satisfaction with union leader-member relationship capital
title_sort enhancing job satisfaction with union leader member relationship capital
url http://psasir.upm.edu.my/id/eprint/72586/1/Enhancing%20job%20satisfaction%20with%20union%20leader-member%20relationship%20capital.pdf
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