Making product decisions in Citra (M) Sdn Bhd

This case describes the dilemma of Citra (M) Sdn Bhd in making product decisions. This dilemma arises as a result of the need to respond to an urgent order of the 14” colour picture tubes from its headquarters in Korea. These tubes were intended to solve the inadequate production problem of Citra (C...

Full description

Bibliographic Details
Main Authors: Abu Kasim, Nor Aziah, Abdul Hamid, Mohamed Ali, Wah, L. Y.
Format: Article
Language:English
Published: Universiti Putra Malaysia Press 2008
Online Access:http://psasir.upm.edu.my/id/eprint/730/1/Abstractbab01.pdf
_version_ 1825943256170496000
author Abu Kasim, Nor Aziah
Abdul Hamid, Mohamed Ali
Wah, L. Y.
author_facet Abu Kasim, Nor Aziah
Abdul Hamid, Mohamed Ali
Wah, L. Y.
author_sort Abu Kasim, Nor Aziah
collection UPM
description This case describes the dilemma of Citra (M) Sdn Bhd in making product decisions. This dilemma arises as a result of the need to respond to an urgent order of the 14” colour picture tubes from its headquarters in Korea. These tubes were intended to solve the inadequate production problem of Citra (China) whose production had been disrupted by an explosion. On one hand, satisfying this request might disrupt Citra (M) Sdn Bhd’s production plan due to capacity constraints. On the other hand, accepting this order represents an opportunity to tap the vast market in China. Thus, in spite of the capacity constraints and the possible disruption to its production plan, the General Manager of Citra (M) Sdn Bhd asked himself, “How could I possibly reject this order from China?”.
first_indexed 2024-03-06T06:53:58Z
format Article
id upm.eprints-730
institution Universiti Putra Malaysia
language English
last_indexed 2024-03-06T06:53:58Z
publishDate 2008
publisher Universiti Putra Malaysia Press
record_format dspace
spelling upm.eprints-7302016-03-30T04:45:41Z http://psasir.upm.edu.my/id/eprint/730/ Making product decisions in Citra (M) Sdn Bhd Abu Kasim, Nor Aziah Abdul Hamid, Mohamed Ali Wah, L. Y. This case describes the dilemma of Citra (M) Sdn Bhd in making product decisions. This dilemma arises as a result of the need to respond to an urgent order of the 14” colour picture tubes from its headquarters in Korea. These tubes were intended to solve the inadequate production problem of Citra (China) whose production had been disrupted by an explosion. On one hand, satisfying this request might disrupt Citra (M) Sdn Bhd’s production plan due to capacity constraints. On the other hand, accepting this order represents an opportunity to tap the vast market in China. Thus, in spite of the capacity constraints and the possible disruption to its production plan, the General Manager of Citra (M) Sdn Bhd asked himself, “How could I possibly reject this order from China?”. Universiti Putra Malaysia Press 2008 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/730/1/Abstractbab01.pdf Abu Kasim, Nor Aziah and Abdul Hamid, Mohamed Ali and Wah, L. Y. (2008) Making product decisions in Citra (M) Sdn Bhd. Asian Journal of Case Research, 1 (1). pp. 1-10. ISSN 1985-4579
spellingShingle Abu Kasim, Nor Aziah
Abdul Hamid, Mohamed Ali
Wah, L. Y.
Making product decisions in Citra (M) Sdn Bhd
title Making product decisions in Citra (M) Sdn Bhd
title_full Making product decisions in Citra (M) Sdn Bhd
title_fullStr Making product decisions in Citra (M) Sdn Bhd
title_full_unstemmed Making product decisions in Citra (M) Sdn Bhd
title_short Making product decisions in Citra (M) Sdn Bhd
title_sort making product decisions in citra m sdn bhd
url http://psasir.upm.edu.my/id/eprint/730/1/Abstractbab01.pdf
work_keys_str_mv AT abukasimnoraziah makingproductdecisionsincitramsdnbhd
AT abdulhamidmohamedali makingproductdecisionsincitramsdnbhd
AT wahly makingproductdecisionsincitramsdnbhd