Performance Measures of Competitive and Noncompetitive Companies in Malaysia
This study aims to document the current performance measures used by organizations in Malaysia. The purposes of having performance measures and limitations encountered in implementing their performance measurement systems were also examined. Most of the very competitive organizations achieved all...
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| Format: | Project Paper Report |
| Language: | English English |
| Published: |
2001
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| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/7946/1/GSM_2001_16_A.pdf |
| Summary: | This study aims to document the current performance measures used by organizations in
Malaysia. The purposes of having performance measures and limitations encountered in
implementing their performance measurement systems were also examined.
Most of the very competitive organizations achieved all their organisation's goals or
objectives compared to the non-competitive organisations.
The majority of the organizations irrespective of their competitiveness, were concerned
the performance measurement systems in the organizations
Cash flow, collection period, payment period, gearing ratio and profitability ratios were
frequently used accounting performance measures. Capital utilization, labour
productivity, inventory level, schedule adherence and supplier product quality were the
more frequently employed performance measures in the production functions. As for the
marketing functional area, product quality is the most frequently used measure, followed
by the price of the product and number of customer complaints. As the capital
investment is concerned, payback was the most widely used performance measure and
followed by net present value.
Majority of the respondents were satisfied with their existing performance measurement
systems. Overall, there are no significant differences in the performance measures used
between competitive and non-competitive companies. |
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