Empirical studies on the impact of software customization on quality attributes: a systematic review
Software needs to deliver acceptable levels of quality, whilst meeting the functional demands of users. This need is gaining more consideration in Enterprise Resource Planning (ERP) and multi-tenant software. This study investigated the effect of software customization on external quality attribut...
| Main Authors: | , , , |
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| Format: | Article |
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Little Lion Scientific
2019
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| _version_ | 1825951188998160384 |
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| author | Ali, Abdulrazzaq Qasem Md Sultan, Abu Bakar Abd Ghani, Abdul Azim Zulzalil, Hazura |
| author_facet | Ali, Abdulrazzaq Qasem Md Sultan, Abu Bakar Abd Ghani, Abdul Azim Zulzalil, Hazura |
| author_sort | Ali, Abdulrazzaq Qasem |
| collection | UPM |
| description | Software needs to deliver acceptable levels of quality, whilst meeting the functional demands of users. This
need is gaining more consideration in Enterprise Resource Planning (ERP) and multi-tenant software. This
study investigated the effect of software customization on external quality attributes via four pertinent
primary studies, which were summarized, aggregated, discussed and presented through a systematic
literature review. The primary studies in this review were chosen through the application of inclusion and
exclusion criteria to applicable articles published during the period 2000-2016; they were analysed using
research questions that focused on software customization, software quality attributes and measures,
approaches, and impact results. The results revealed that each primary study had been applied in the context
of ERP and demonstrated that different types of customizations can have various effects on particular
quality attributes. Accordingly, further research is needed to determine the impact of customization on each
external quality attribute. |
| first_indexed | 2024-03-06T10:26:11Z |
| format | Article |
| id | upm.eprints-79658 |
| institution | Universiti Putra Malaysia |
| last_indexed | 2024-03-06T10:26:11Z |
| publishDate | 2019 |
| publisher | Little Lion Scientific |
| record_format | dspace |
| spelling | upm.eprints-796582023-02-08T04:46:02Z http://psasir.upm.edu.my/id/eprint/79658/ Empirical studies on the impact of software customization on quality attributes: a systematic review Ali, Abdulrazzaq Qasem Md Sultan, Abu Bakar Abd Ghani, Abdul Azim Zulzalil, Hazura Software needs to deliver acceptable levels of quality, whilst meeting the functional demands of users. This need is gaining more consideration in Enterprise Resource Planning (ERP) and multi-tenant software. This study investigated the effect of software customization on external quality attributes via four pertinent primary studies, which were summarized, aggregated, discussed and presented through a systematic literature review. The primary studies in this review were chosen through the application of inclusion and exclusion criteria to applicable articles published during the period 2000-2016; they were analysed using research questions that focused on software customization, software quality attributes and measures, approaches, and impact results. The results revealed that each primary study had been applied in the context of ERP and demonstrated that different types of customizations can have various effects on particular quality attributes. Accordingly, further research is needed to determine the impact of customization on each external quality attribute. Little Lion Scientific 2019 Article PeerReviewed Ali, Abdulrazzaq Qasem and Md Sultan, Abu Bakar and Abd Ghani, Abdul Azim and Zulzalil, Hazura (2019) Empirical studies on the impact of software customization on quality attributes: a systematic review. Journal of Theoretical and Applied Information Technology, 97 (6). pp. 1747-1763. ISSN 1992-8645; ESSN: 1817-3195 http://www.jatit.org/volumes/ninetyseven6.php |
| spellingShingle | Ali, Abdulrazzaq Qasem Md Sultan, Abu Bakar Abd Ghani, Abdul Azim Zulzalil, Hazura Empirical studies on the impact of software customization on quality attributes: a systematic review |
| title | Empirical studies on the impact of software customization on quality attributes: a systematic review |
| title_full | Empirical studies on the impact of software customization on quality attributes: a systematic review |
| title_fullStr | Empirical studies on the impact of software customization on quality attributes: a systematic review |
| title_full_unstemmed | Empirical studies on the impact of software customization on quality attributes: a systematic review |
| title_short | Empirical studies on the impact of software customization on quality attributes: a systematic review |
| title_sort | empirical studies on the impact of software customization on quality attributes a systematic review |
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