Enhancing consumer online engagement through consumer involvement: a case of airline and hospitality services in Malaysia
Consumer online engagement has seen a sight of emerging attention by marketing literature, but how consumer involvement, with its dimensions (importance, pleasure, sign, risk consequence, and risk probability), is linked with consumer online engagement still requires additional empirical analysis es...
Main Authors: | Leong, Mei Kei, Osman, Syuhaily, Paim, Laily, Mohamad Fazli, Sabri |
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Format: | Article |
Language: | English |
Published: |
Growing Science
2019
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Online Access: | http://psasir.upm.edu.my/id/eprint/79694/1/Enhancing%20consumer%20online%20engagement%20.pdf |
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