Hotel restaurants’ challenges and critical success factors in Klang Valley, Malaysia: the inseparable roles of support centers and revenue streams
Hotel restaurants are of great importance in hotels, and the factors for this have so far been considerably understudied. This study investigated the challenges and critical success factors (CSFs) of restaurants owned and operated by five-star luxury hotels in Klang Valley, Malaysia. Four exemplar h...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Routledge
2019
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| Online Access: | http://psasir.upm.edu.my/id/eprint/80076/1/Hotel%20restaurants%E2%80%99%20challenges%20and%20critical%20success%20factors%20in%20Klang%20Valley%2C%20Malaysia%20the%20inseparable%20roles%20of%20support%20centers%20and%20revenue%20streams.pdf |