Actual purchase behavior of edible bird's nest products in Malaysia using cluster analysis

The focus of this study was to classify actual buying behavior of edible bird’s nest (EBN) products into relatively homogenous groups for the purpose of market segmentation. Determining the profile of actual customers could provide direct characterization of products that should be displayed on the...

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Main Authors: Mohd Nawi, Nolila, Man, Norsida, Mohamad Shukri, Nurul Nabilah Huda, Abdullah, Amin Mahir
Format: Article
Language:English
Published: Routledge 2019
Online Access:http://psasir.upm.edu.my/id/eprint/80535/1/EDIBLE.pdf
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author Mohd Nawi, Nolila
Man, Norsida
Mohamad Shukri, Nurul Nabilah Huda
Abdullah, Amin Mahir
author_facet Mohd Nawi, Nolila
Man, Norsida
Mohamad Shukri, Nurul Nabilah Huda
Abdullah, Amin Mahir
author_sort Mohd Nawi, Nolila
collection UPM
description The focus of this study was to classify actual buying behavior of edible bird’s nest (EBN) products into relatively homogenous groups for the purpose of market segmentation. Determining the profile of actual customers could provide direct characterization of products that should be displayed on the shelf. The data were collected by quota sampling with 312 buyers participated in the survey. Three types of cluster models (K-means, Kohonen, and two-step cluster) were estimated and compared with in order to identify an optimum number of clusters and capture group with a similar pattern. Foremost, a two-step method was chosen for analysis as it provides better average silhouette and well-defined of group segments than the other two cluster methods. The results provide specific characterization of buyers that will be useful to build a target list of potential customers and develop new offerings to meet the new needs of customers for EBN products in Malaysia.
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spelling upm.eprints-805352020-11-10T07:07:52Z http://psasir.upm.edu.my/id/eprint/80535/ Actual purchase behavior of edible bird's nest products in Malaysia using cluster analysis Mohd Nawi, Nolila Man, Norsida Mohamad Shukri, Nurul Nabilah Huda Abdullah, Amin Mahir The focus of this study was to classify actual buying behavior of edible bird’s nest (EBN) products into relatively homogenous groups for the purpose of market segmentation. Determining the profile of actual customers could provide direct characterization of products that should be displayed on the shelf. The data were collected by quota sampling with 312 buyers participated in the survey. Three types of cluster models (K-means, Kohonen, and two-step cluster) were estimated and compared with in order to identify an optimum number of clusters and capture group with a similar pattern. Foremost, a two-step method was chosen for analysis as it provides better average silhouette and well-defined of group segments than the other two cluster methods. The results provide specific characterization of buyers that will be useful to build a target list of potential customers and develop new offerings to meet the new needs of customers for EBN products in Malaysia. Routledge 2019 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/80535/1/EDIBLE.pdf Mohd Nawi, Nolila and Man, Norsida and Mohamad Shukri, Nurul Nabilah Huda and Abdullah, Amin Mahir (2019) Actual purchase behavior of edible bird's nest products in Malaysia using cluster analysis. Journal of Food Products Marketing, 25 (8). pp. 849-860. ISSN 1540-4102; ESSN: 1045-4446 https://www.tandfonline.com/doi/full/10.1080/10454446.2019.1691105?scroll=top&needAccess=true 10.1080/10454446.2019.1691105
spellingShingle Mohd Nawi, Nolila
Man, Norsida
Mohamad Shukri, Nurul Nabilah Huda
Abdullah, Amin Mahir
Actual purchase behavior of edible bird's nest products in Malaysia using cluster analysis
title Actual purchase behavior of edible bird's nest products in Malaysia using cluster analysis
title_full Actual purchase behavior of edible bird's nest products in Malaysia using cluster analysis
title_fullStr Actual purchase behavior of edible bird's nest products in Malaysia using cluster analysis
title_full_unstemmed Actual purchase behavior of edible bird's nest products in Malaysia using cluster analysis
title_short Actual purchase behavior of edible bird's nest products in Malaysia using cluster analysis
title_sort actual purchase behavior of edible bird s nest products in malaysia using cluster analysis
url http://psasir.upm.edu.my/id/eprint/80535/1/EDIBLE.pdf
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