Mapping and analysis of Open Source Software (OSS) usability for sustainable OSS product

The increase in the number of open source software (OSS) users have drawn attention to improving usability. Usability is a clear concept that encompassing both task and user characteristics as well as functionality. Usability is an essential factor that affects user acceptance and OSS sustainability...

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Main Authors: Dawood, Kareem Abbas, Sharif, Khaironi Yatim, Zaidan, A. A., Abd Ghani, Abdul Azim, Zulzalil, Hazura, Zaidan, B. B.
格式: 文件
语言:English
出版: Institute of Electrical and Electronics Engineers 2019
在线阅读:http://psasir.upm.edu.my/id/eprint/81281/1/OPEN.pdf
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author Dawood, Kareem Abbas
Sharif, Khaironi Yatim
Zaidan, A. A.
Abd Ghani, Abdul Azim
Zulzalil, Hazura
Zaidan, B. B.
author_facet Dawood, Kareem Abbas
Sharif, Khaironi Yatim
Zaidan, A. A.
Abd Ghani, Abdul Azim
Zulzalil, Hazura
Zaidan, B. B.
author_sort Dawood, Kareem Abbas
collection UPM
description The increase in the number of open source software (OSS) users have drawn attention to improving usability. Usability is a clear concept that encompassing both task and user characteristics as well as functionality. Usability is an essential factor that affects user acceptance and OSS sustainability, which is considered as the key to the success of the OSS. To some extent, usability is one concern of the larger issue of system acceptability and sustainability. Therefore, usability is an important factor that needs to be considered since the software that is not usable is not going to be sustainable. The objective of this paper is to review researchers' efforts to improve, investigate, and evaluate the usability factor that may affect the OSS acceptability and sustainability and map the research scenery from the articles into a comprehensible structured taxonomy, which would help the researchers to identify different research gaps of this field. A survey of the usability in OSS conducted and 6033 studies identified by a search in four scholarly databases using a query that includes the keywords (usability or learnability or efficiency or satisfaction) and (open source software or OSS). A total of 46 studies are selected. By manually searching in ACM, Springer, and Google Scholar five other studies identified, and thus a total of 51 studies were the final set that includes in this paper. Based on research topics, a taxonomy created and divided into four principal categories which improve OSS usability, analyze OSS usability, evaluate OSS usability, and select and adopt OSS. A comprehensive overview and synthesis of these categories are presented as well. This paper contributes to identifying the possible opportunities and gaps for enabling the participation of interested researchers in this research area. And give possibilities for extending the use of usability research and practices to create more sustainable software. Also, helps in selecting suitable OSS among the alternatives.
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spelling upm.eprints-812812021-06-15T00:33:30Z http://psasir.upm.edu.my/id/eprint/81281/ Mapping and analysis of Open Source Software (OSS) usability for sustainable OSS product Dawood, Kareem Abbas Sharif, Khaironi Yatim Zaidan, A. A. Abd Ghani, Abdul Azim Zulzalil, Hazura Zaidan, B. B. The increase in the number of open source software (OSS) users have drawn attention to improving usability. Usability is a clear concept that encompassing both task and user characteristics as well as functionality. Usability is an essential factor that affects user acceptance and OSS sustainability, which is considered as the key to the success of the OSS. To some extent, usability is one concern of the larger issue of system acceptability and sustainability. Therefore, usability is an important factor that needs to be considered since the software that is not usable is not going to be sustainable. The objective of this paper is to review researchers' efforts to improve, investigate, and evaluate the usability factor that may affect the OSS acceptability and sustainability and map the research scenery from the articles into a comprehensible structured taxonomy, which would help the researchers to identify different research gaps of this field. A survey of the usability in OSS conducted and 6033 studies identified by a search in four scholarly databases using a query that includes the keywords (usability or learnability or efficiency or satisfaction) and (open source software or OSS). A total of 46 studies are selected. By manually searching in ACM, Springer, and Google Scholar five other studies identified, and thus a total of 51 studies were the final set that includes in this paper. Based on research topics, a taxonomy created and divided into four principal categories which improve OSS usability, analyze OSS usability, evaluate OSS usability, and select and adopt OSS. A comprehensive overview and synthesis of these categories are presented as well. This paper contributes to identifying the possible opportunities and gaps for enabling the participation of interested researchers in this research area. And give possibilities for extending the use of usability research and practices to create more sustainable software. Also, helps in selecting suitable OSS among the alternatives. Institute of Electrical and Electronics Engineers 2019 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/81281/1/OPEN.pdf Dawood, Kareem Abbas and Sharif, Khaironi Yatim and Zaidan, A. A. and Abd Ghani, Abdul Azim and Zulzalil, Hazura and Zaidan, B. B. (2019) Mapping and analysis of Open Source Software (OSS) usability for sustainable OSS product. IEEE Access, 7. pp. 65913-65933. ISSN 2169-3536 https://ieeexplore.ieee.org/document/8704220 10.1109/ACCESS.2019.2914368
spellingShingle Dawood, Kareem Abbas
Sharif, Khaironi Yatim
Zaidan, A. A.
Abd Ghani, Abdul Azim
Zulzalil, Hazura
Zaidan, B. B.
Mapping and analysis of Open Source Software (OSS) usability for sustainable OSS product
title Mapping and analysis of Open Source Software (OSS) usability for sustainable OSS product
title_full Mapping and analysis of Open Source Software (OSS) usability for sustainable OSS product
title_fullStr Mapping and analysis of Open Source Software (OSS) usability for sustainable OSS product
title_full_unstemmed Mapping and analysis of Open Source Software (OSS) usability for sustainable OSS product
title_short Mapping and analysis of Open Source Software (OSS) usability for sustainable OSS product
title_sort mapping and analysis of open source software oss usability for sustainable oss product
url http://psasir.upm.edu.my/id/eprint/81281/1/OPEN.pdf
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