Total quality management in the health-care context: integrating the literature and directing future research
Background: Synergistic integration of predictors and elements that determine the success of total quality management (TQM) implementations in hospitals has been the bane of theoretical development in the TQM research area. Thus, this paper aims to offer a systematic literature review to provide a f...
| Autori principali: | , , , , |
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| Natura: | Articolo |
| Lingua: | English |
| Pubblicazione: |
Dove Medical Press
2019
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| Accesso online: | http://psasir.upm.edu.my/id/eprint/82657/1/Total%20quality%20management%20in%20the%20health-care%20context%20integrating%20the%20literature%20and%20directing%20future%20research.pdf |