Mediating role of job satisfaction on internal corporate social responsibility practices and employee engagement in higher education sector

The study aims to investigate the relationship between internal corporate social responsibility (ICSR) practices and employee engagement through job satisfaction as a mediating variable. The ICSR dimensions are comprised of employee empowerment, education and training, employment stability, as well...

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Main Authors: Hossen, Md. Monir, Chan, Tak Jie, Mohd Hasan, Nurul Ain
Format: Article
Language:English
Published: Academy of Taiwan Information Systems Research 2020
Online Access:http://psasir.upm.edu.my/id/eprint/86715/1/Mediating%20role%20of%20job%20satisfaction%20on%20internal%20corporate%20social%20responsibility%20.pdf
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author Hossen, Md. Monir
Chan, Tak Jie
Mohd Hasan, Nurul Ain
author_facet Hossen, Md. Monir
Chan, Tak Jie
Mohd Hasan, Nurul Ain
author_sort Hossen, Md. Monir
collection UPM
description The study aims to investigate the relationship between internal corporate social responsibility (ICSR) practices and employee engagement through job satisfaction as a mediating variable. The ICSR dimensions are comprised of employee empowerment, education and training, employment stability, as well as a working environment. This study is based on the social exchange theory to explore the relationship between the above factors and ICSR. In this study, purposive sampling was adopted. A quantitative (survey) method was employed, generating 93 valid responses. The data was then analyzed using Partial Least Square Structural Equation Modelling through Smart-PLS 3.0. The results revealed that ICSR practices, namely employee empowerment, and employment stability contributed positively to job satisfaction. However, training & education and working environment were found not significant to job satisfaction. In addition, job satisfaction has a positive influence on employee engagement. The results of the study found that except for training, education, and the work environment, job satisfaction mediates the relationship between ICSR practices and employee engagement. Conclusion, implications of the findings, and suggestions for future study are also discussed.
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spelling upm.eprints-867152021-11-09T08:32:28Z http://psasir.upm.edu.my/id/eprint/86715/ Mediating role of job satisfaction on internal corporate social responsibility practices and employee engagement in higher education sector Hossen, Md. Monir Chan, Tak Jie Mohd Hasan, Nurul Ain The study aims to investigate the relationship between internal corporate social responsibility (ICSR) practices and employee engagement through job satisfaction as a mediating variable. The ICSR dimensions are comprised of employee empowerment, education and training, employment stability, as well as a working environment. This study is based on the social exchange theory to explore the relationship between the above factors and ICSR. In this study, purposive sampling was adopted. A quantitative (survey) method was employed, generating 93 valid responses. The data was then analyzed using Partial Least Square Structural Equation Modelling through Smart-PLS 3.0. The results revealed that ICSR practices, namely employee empowerment, and employment stability contributed positively to job satisfaction. However, training & education and working environment were found not significant to job satisfaction. In addition, job satisfaction has a positive influence on employee engagement. The results of the study found that except for training, education, and the work environment, job satisfaction mediates the relationship between ICSR practices and employee engagement. Conclusion, implications of the findings, and suggestions for future study are also discussed. Academy of Taiwan Information Systems Research 2020-09-13 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/86715/1/Mediating%20role%20of%20job%20satisfaction%20on%20internal%20corporate%20social%20responsibility%20.pdf Hossen, Md. Monir and Chan, Tak Jie and Mohd Hasan, Nurul Ain (2020) Mediating role of job satisfaction on internal corporate social responsibility practices and employee engagement in higher education sector. Contemporary Management Research, 16 (3). 207 - 227. ISSN 1813-5498 https://www.cmr-journal.org/article/view/20334 10.7903/cmr.20334
spellingShingle Hossen, Md. Monir
Chan, Tak Jie
Mohd Hasan, Nurul Ain
Mediating role of job satisfaction on internal corporate social responsibility practices and employee engagement in higher education sector
title Mediating role of job satisfaction on internal corporate social responsibility practices and employee engagement in higher education sector
title_full Mediating role of job satisfaction on internal corporate social responsibility practices and employee engagement in higher education sector
title_fullStr Mediating role of job satisfaction on internal corporate social responsibility practices and employee engagement in higher education sector
title_full_unstemmed Mediating role of job satisfaction on internal corporate social responsibility practices and employee engagement in higher education sector
title_short Mediating role of job satisfaction on internal corporate social responsibility practices and employee engagement in higher education sector
title_sort mediating role of job satisfaction on internal corporate social responsibility practices and employee engagement in higher education sector
url http://psasir.upm.edu.my/id/eprint/86715/1/Mediating%20role%20of%20job%20satisfaction%20on%20internal%20corporate%20social%20responsibility%20.pdf
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AT mohdhasannurulain mediatingroleofjobsatisfactiononinternalcorporatesocialresponsibilitypracticesandemployeeengagementinhighereducationsector