Key adaptations of SME restaurants in Malaysia amidst the COVID-19 Pandemic

SME restaurants have reported declined earnings and faced challenges to remain open during the Movement Control Order (MCO) period imposed by the Malaysian government due to the Coronavirus (COVID-19) outbreak. SME decision-makers were observed to be making changes regarding their day-to-day operati...

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Main Authors: Lai, Jack Hao Bin, Zainal Abidin, Muhammad Rezza, Hasni, Muhamad Zulfikri, Ab Karim, Muhammad Shahrim, Che Ishak, Farah Adibah
Format: Article
Language:English
Published: Social Sciences Research Society 2020
Online Access:http://psasir.upm.edu.my/id/eprint/89508/1/COVID.pdf
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author Lai, Jack Hao Bin
Zainal Abidin, Muhammad Rezza
Hasni, Muhamad Zulfikri
Ab Karim, Muhammad Shahrim
Che Ishak, Farah Adibah
author_facet Lai, Jack Hao Bin
Zainal Abidin, Muhammad Rezza
Hasni, Muhamad Zulfikri
Ab Karim, Muhammad Shahrim
Che Ishak, Farah Adibah
author_sort Lai, Jack Hao Bin
collection UPM
description SME restaurants have reported declined earnings and faced challenges to remain open during the Movement Control Order (MCO) period imposed by the Malaysian government due to the Coronavirus (COVID-19) outbreak. SME decision-makers were observed to be making changes regarding their day-to-day operations and management strategies to mitigate MCO restrictions. This paper aims to review the significant adaptations made by SME restaurants in Malaysia throughout the MCO period. Three (3) prominent areas of adaptations made by decision-makers have been identified based upon ceaseless news reports and media contents. The adaptations made commonly depict actions to (i) Nurture Creativity, (ii) Sustain Reputation, and (iii) Maintain Profitability. The outcomes of this paper provide essential survival guides for SME restauranteurs to embrace the COVID-19 outbreak. These can be helpful to related policy and decision-makers to implement the crucial traits of SME restaurants to reduce the impact on SME restaurants for the foreseeable future.
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spelling upm.eprints-895082021-08-16T22:58:47Z http://psasir.upm.edu.my/id/eprint/89508/ Key adaptations of SME restaurants in Malaysia amidst the COVID-19 Pandemic Lai, Jack Hao Bin Zainal Abidin, Muhammad Rezza Hasni, Muhamad Zulfikri Ab Karim, Muhammad Shahrim Che Ishak, Farah Adibah SME restaurants have reported declined earnings and faced challenges to remain open during the Movement Control Order (MCO) period imposed by the Malaysian government due to the Coronavirus (COVID-19) outbreak. SME decision-makers were observed to be making changes regarding their day-to-day operations and management strategies to mitigate MCO restrictions. This paper aims to review the significant adaptations made by SME restaurants in Malaysia throughout the MCO period. Three (3) prominent areas of adaptations made by decision-makers have been identified based upon ceaseless news reports and media contents. The adaptations made commonly depict actions to (i) Nurture Creativity, (ii) Sustain Reputation, and (iii) Maintain Profitability. The outcomes of this paper provide essential survival guides for SME restauranteurs to embrace the COVID-19 outbreak. These can be helpful to related policy and decision-makers to implement the crucial traits of SME restaurants to reduce the impact on SME restaurants for the foreseeable future. Social Sciences Research Society 2020-10 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/89508/1/COVID.pdf Lai, Jack Hao Bin and Zainal Abidin, Muhammad Rezza and Hasni, Muhamad Zulfikri and Ab Karim, Muhammad Shahrim and Che Ishak, Farah Adibah (2020) Key adaptations of SME restaurants in Malaysia amidst the COVID-19 Pandemic. International Journal of eBusiness and eGovernment Studies, 9 (6). pp. 12-23. ISSN 2146-0744 https://www.ssbfnet.com/ojs/index.php/ijrbs/article/view/916 10.20525/ijrbs.v9i6.916
spellingShingle Lai, Jack Hao Bin
Zainal Abidin, Muhammad Rezza
Hasni, Muhamad Zulfikri
Ab Karim, Muhammad Shahrim
Che Ishak, Farah Adibah
Key adaptations of SME restaurants in Malaysia amidst the COVID-19 Pandemic
title Key adaptations of SME restaurants in Malaysia amidst the COVID-19 Pandemic
title_full Key adaptations of SME restaurants in Malaysia amidst the COVID-19 Pandemic
title_fullStr Key adaptations of SME restaurants in Malaysia amidst the COVID-19 Pandemic
title_full_unstemmed Key adaptations of SME restaurants in Malaysia amidst the COVID-19 Pandemic
title_short Key adaptations of SME restaurants in Malaysia amidst the COVID-19 Pandemic
title_sort key adaptations of sme restaurants in malaysia amidst the covid 19 pandemic
url http://psasir.upm.edu.my/id/eprint/89508/1/COVID.pdf
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