The role of personal innovativeness in influencing behavioural intention to use m-Government services
This study aimed to examine the role of behavioural intention to use m-Government services from Malaysian citizens perspectives. Drawing upon this aims, this study proposed personal innovativeness as a moderating variable in UTAUT2; performance expectancy, effort expectancy, social influence, facili...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Quantum Academic Publisher
2021
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| Online Access: | http://psasir.upm.edu.my/id/eprint/95621/1/The%20role%20of%20personal%20innovativeness%20in%20influencing%20behavioural%20intention%20to%20use%20m-Government%20services.pdf |
| _version_ | 1825937608086126592 |
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| author | Mohd Noor, Farhanah Said, Mohd Fua'ad |
| author_facet | Mohd Noor, Farhanah Said, Mohd Fua'ad |
| author_sort | Mohd Noor, Farhanah |
| collection | UPM |
| description | This study aimed to examine the role of behavioural intention to use m-Government services from Malaysian citizens perspectives. Drawing upon this aims, this study proposed personal innovativeness as a moderating variable in UTAUT2; performance expectancy, effort expectancy, social influence, facilitating condition and price value in predicting the behavioural intention to use the m-Government services. 354 data were collected through a self-administered questionnaire and was analysed using structural equation modelling to test the hypothesis. The findings found that performance expectancy, effort expectancy, social influence, facilitating condition and price value are the important determinant in influencing users‟ behavioural intention to use of m-Government services. Interestingly, this study found the significant moderating effect of personal innovativeness in a relationship of performance expectancy and effort expectancy on behavioural intention. This study has extended the understanding on the role of personal innovativeness towards users’ behavioural intention to use m-Government services. |
| first_indexed | 2024-03-06T11:02:06Z |
| format | Article |
| id | upm.eprints-95621 |
| institution | Universiti Putra Malaysia |
| language | English |
| last_indexed | 2024-03-06T11:02:06Z |
| publishDate | 2021 |
| publisher | Quantum Academic Publisher |
| record_format | dspace |
| spelling | upm.eprints-956212022-08-02T07:06:43Z http://psasir.upm.edu.my/id/eprint/95621/ The role of personal innovativeness in influencing behavioural intention to use m-Government services Mohd Noor, Farhanah Said, Mohd Fua'ad This study aimed to examine the role of behavioural intention to use m-Government services from Malaysian citizens perspectives. Drawing upon this aims, this study proposed personal innovativeness as a moderating variable in UTAUT2; performance expectancy, effort expectancy, social influence, facilitating condition and price value in predicting the behavioural intention to use the m-Government services. 354 data were collected through a self-administered questionnaire and was analysed using structural equation modelling to test the hypothesis. The findings found that performance expectancy, effort expectancy, social influence, facilitating condition and price value are the important determinant in influencing users‟ behavioural intention to use of m-Government services. Interestingly, this study found the significant moderating effect of personal innovativeness in a relationship of performance expectancy and effort expectancy on behavioural intention. This study has extended the understanding on the role of personal innovativeness towards users’ behavioural intention to use m-Government services. Quantum Academic Publisher 2021 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/95621/1/The%20role%20of%20personal%20innovativeness%20in%20influencing%20behavioural%20intention%20to%20use%20m-Government%20services.pdf Mohd Noor, Farhanah and Said, Mohd Fua'ad (2021) The role of personal innovativeness in influencing behavioural intention to use m-Government services. Quantum Journal of Social Sciences and Humanities, 2 (2). 90 - 105. ISSN 2716-6481 https://www.qjssh.com/index.php/qjssh/article/view/51 10.55197/qjssh.v2i2.51 |
| spellingShingle | Mohd Noor, Farhanah Said, Mohd Fua'ad The role of personal innovativeness in influencing behavioural intention to use m-Government services |
| title | The role of personal innovativeness in influencing behavioural intention to use m-Government services |
| title_full | The role of personal innovativeness in influencing behavioural intention to use m-Government services |
| title_fullStr | The role of personal innovativeness in influencing behavioural intention to use m-Government services |
| title_full_unstemmed | The role of personal innovativeness in influencing behavioural intention to use m-Government services |
| title_short | The role of personal innovativeness in influencing behavioural intention to use m-Government services |
| title_sort | role of personal innovativeness in influencing behavioural intention to use m government services |
| url | http://psasir.upm.edu.my/id/eprint/95621/1/The%20role%20of%20personal%20innovativeness%20in%20influencing%20behavioural%20intention%20to%20use%20m-Government%20services.pdf |
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