Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector
The purpose of conducting this research is to investigate the impact of servant leadership (SL) on employee engagement (EE) through the mediating role of self-efficacy (SE) among Pakistani bank employees. The literature suggests that servant leadership leads to increased self-efficiency, which in tu...
| Main Authors: | , , , , |
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| Format: | Article |
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Cogent OA
2021
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| _version_ | 1825937663293652992 |
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| author | Zeeshan, Sobia Ng, Siew Imm Ho, Jo Ann Jantan, Amer Hamzah Gupta, Manish |
| author_facet | Zeeshan, Sobia Ng, Siew Imm Ho, Jo Ann Jantan, Amer Hamzah Gupta, Manish |
| author_sort | Zeeshan, Sobia |
| collection | UPM |
| description | The purpose of conducting this research is to investigate the impact of servant leadership (SL) on employee engagement (EE) through the mediating role of self-efficacy (SE) among Pakistani bank employees. The literature suggests that servant leadership leads to increased self-efficiency, which in turn enhances employee engagement. However, the direct and indirect relationship between this leadership style and employee engagement remains under-researched. The purpose of this research was therefore to investigate the impact of servant leadership on Pakistani bank employees’ engagement through the mediating role of self-efficacy. Survey data was collected from public and private bank employees using the multistage sampling method. Data analysis using SmartPLS revealed that servant leadership has a direct positive impact on employee engagement. The mediating role of self-efficacy between this relationship was also found to be positive and significant, in line with the conservation of resources theory. Thus, bank managers should practice servant leadership in interacting with their employees to improve the latter’s involvement in their jobs. |
| first_indexed | 2024-03-06T11:02:56Z |
| format | Article |
| id | upm.eprints-96068 |
| institution | Universiti Putra Malaysia |
| last_indexed | 2024-03-06T11:02:56Z |
| publishDate | 2021 |
| publisher | Cogent OA |
| record_format | dspace |
| spelling | upm.eprints-960682023-02-23T02:13:26Z http://psasir.upm.edu.my/id/eprint/96068/ Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector Zeeshan, Sobia Ng, Siew Imm Ho, Jo Ann Jantan, Amer Hamzah Gupta, Manish The purpose of conducting this research is to investigate the impact of servant leadership (SL) on employee engagement (EE) through the mediating role of self-efficacy (SE) among Pakistani bank employees. The literature suggests that servant leadership leads to increased self-efficiency, which in turn enhances employee engagement. However, the direct and indirect relationship between this leadership style and employee engagement remains under-researched. The purpose of this research was therefore to investigate the impact of servant leadership on Pakistani bank employees’ engagement through the mediating role of self-efficacy. Survey data was collected from public and private bank employees using the multistage sampling method. Data analysis using SmartPLS revealed that servant leadership has a direct positive impact on employee engagement. The mediating role of self-efficacy between this relationship was also found to be positive and significant, in line with the conservation of resources theory. Thus, bank managers should practice servant leadership in interacting with their employees to improve the latter’s involvement in their jobs. Cogent OA 2021 Article PeerReviewed Zeeshan, Sobia and Ng, Siew Imm and Ho, Jo Ann and Jantan, Amer Hamzah and Gupta, Manish (2021) Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector. Cogent Business and Management, 8 (1). art. no. 1963029. pp. 1-19. ISSN 2331-1975 https://www.tandfonline.com/doi/full/10.1080/23311975.2021.1963029 10.1080/23311975.2021.1963029 |
| spellingShingle | Zeeshan, Sobia Ng, Siew Imm Ho, Jo Ann Jantan, Amer Hamzah Gupta, Manish Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector |
| title | Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector |
| title_full | Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector |
| title_fullStr | Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector |
| title_full_unstemmed | Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector |
| title_short | Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector |
| title_sort | assessing the impact of servant leadership on employee engagement through the mediating role of self efficacy in the pakistani banking sector |
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