Performance Measurement System of Service Desk In a Multinational Company
Tujuan penyelidikan ini adalah untuk menyelidik sistem penilaian prestasi Service Desk di sebuah syarikat antarabangsa. Service Desk merupakan titik perhubungan tunggal untuk isu-isu berkenaan dengan informasi and infrastruktur teknologi kepada perkerja dalaman, pembekal luaran dan pelanggan-pelang...
Main Author: | Thum, Wan Yuin |
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Format: | Thesis |
Language: | English |
Published: |
2010
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Subjects: | |
Online Access: | http://eprints.usm.my/23986/1/Performance_Measurement_System_of_Service_Desk_In_a_Multinational_Company.pdf |
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