Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang.
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Format: | Thesis |
Language: | English |
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2005
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Online Access: | http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf |
_version_ | 1797007631640952832 |
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author | Din, Saari |
author_facet | Din, Saari |
author_sort | Din, Saari |
collection | USM |
description | Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu.
Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. |
first_indexed | 2024-03-06T14:39:51Z |
format | Thesis |
id | usm.eprints-25595 |
institution | Universiti Sains Malaysia |
language | English |
last_indexed | 2024-03-06T14:39:51Z |
publishDate | 2005 |
record_format | dspace |
spelling | usm.eprints-255952017-04-17T06:24:19Z http://eprints.usm.my/25595/ Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang Din, Saari HF5001-6182 Business Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. 2005 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf Din, Saari (2005) Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang. Masters thesis, USM. |
spellingShingle | HF5001-6182 Business Din, Saari Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang |
title | Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
title_full | Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
title_fullStr | Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
title_full_unstemmed | Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
title_short | Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
title_sort | effect of internal measures of service quality on business performance a case of hotel industry in penang |
topic | HF5001-6182 Business |
url | http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf |
work_keys_str_mv | AT dinsaari effectofinternalmeasuresofservicequalityonbusinessperformanceacaseofhotelindustryinpenang |