Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang

Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang.

Bibliographic Details
Main Author: Din, Saari
Format: Thesis
Language:English
Published: 2005
Subjects:
Online Access:http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf
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author Din, Saari
author_facet Din, Saari
author_sort Din, Saari
collection USM
description Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang.
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institution Universiti Sains Malaysia
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spelling usm.eprints-255952017-04-17T06:24:19Z http://eprints.usm.my/25595/ Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang Din, Saari HF5001-6182 Business Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. 2005 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf Din, Saari (2005) Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang. Masters thesis, USM.
spellingShingle HF5001-6182 Business
Din, Saari
Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
title Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
title_full Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
title_fullStr Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
title_full_unstemmed Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
title_short Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
title_sort effect of internal measures of service quality on business performance a case of hotel industry in penang
topic HF5001-6182 Business
url http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf
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