The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.
Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today's economy.
Main Authors: | , , |
---|---|
Format: | Conference or Workshop Item |
Language: | English |
Published: |
2006
|
Subjects: | |
Online Access: | http://eprints.usm.my/2727/1/The_Effect_Of_Internal_Measures_Of_Service_Quality_On_Business_Performance_A_Case_Of_Hotel_Industry_In_Malaysia.pdf |
_version_ | 1797003139451191296 |
---|---|
author | Zailani, Suhaiza Hj Din, Saari Abd Wahid, Nabsiah |
author_facet | Zailani, Suhaiza Hj Din, Saari Abd Wahid, Nabsiah |
author_sort | Zailani, Suhaiza |
collection | USM |
description | Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today's economy. |
first_indexed | 2024-03-06T13:37:36Z |
format | Conference or Workshop Item |
id | usm.eprints-2727 |
institution | Universiti Sains Malaysia |
language | English |
last_indexed | 2024-03-06T13:37:36Z |
publishDate | 2006 |
record_format | dspace |
spelling | usm.eprints-27272013-07-13T00:56:36Z http://eprints.usm.my/2727/ The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. Zailani, Suhaiza Hj Din, Saari Abd Wahid, Nabsiah HD28-70 Management. Industrial Management Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today's economy. 2006-05 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.usm.my/2727/1/The_Effect_Of_Internal_Measures_Of_Service_Quality_On_Business_Performance_A_Case_Of_Hotel_Industry_In_Malaysia.pdf Zailani, Suhaiza and Hj Din, Saari and Abd Wahid, Nabsiah (2006) The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. In: 6th Annual Hawaii International Conference on Business, 25-28 May 2006, Honolulu,Hawaii. (Submitted) |
spellingShingle | HD28-70 Management. Industrial Management Zailani, Suhaiza Hj Din, Saari Abd Wahid, Nabsiah The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. |
title | The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. |
title_full | The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. |
title_fullStr | The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. |
title_full_unstemmed | The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. |
title_short | The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. |
title_sort | effect of internal measures of service quality on business performance a case of hotel industry in malaysia |
topic | HD28-70 Management. Industrial Management |
url | http://eprints.usm.my/2727/1/The_Effect_Of_Internal_Measures_Of_Service_Quality_On_Business_Performance_A_Case_Of_Hotel_Industry_In_Malaysia.pdf |
work_keys_str_mv | AT zailanisuhaiza theeffectofinternalmeasuresofservicequalityonbusinessperformanceacaseofhotelindustryinmalaysia AT hjdinsaari theeffectofinternalmeasuresofservicequalityonbusinessperformanceacaseofhotelindustryinmalaysia AT abdwahidnabsiah theeffectofinternalmeasuresofservicequalityonbusinessperformanceacaseofhotelindustryinmalaysia AT zailanisuhaiza effectofinternalmeasuresofservicequalityonbusinessperformanceacaseofhotelindustryinmalaysia AT hjdinsaari effectofinternalmeasuresofservicequalityonbusinessperformanceacaseofhotelindustryinmalaysia AT abdwahidnabsiah effectofinternalmeasuresofservicequalityonbusinessperformanceacaseofhotelindustryinmalaysia |