The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.
Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today's economy.
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2006
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| Subjects: | |
| Online Access: | http://eprints.usm.my/2727/1/The_Effect_Of_Internal_Measures_Of_Service_Quality_On_Business_Performance_A_Case_Of_Hotel_Industry_In_Malaysia.pdf |