A Model Of Trust In Internet Banking - The Case Of Penang

Kebangkitan pembankan Internet di Malaysia telah mengubahkan cara pelanggan bank membuat transaksi bank mereka. Dari model pemiagaan pembankan tradisional, bank-bank di Malaysia sudah berubah secara perlahan-lahan ke model perniagaan "clicks-and-mortar", kerana bank-bank di Malaysia per...

Full description

Bibliographic Details
Main Author: Wong, Kim Seong
Format: Thesis
Language:English
Published: 2005
Subjects:
Online Access:http://eprints.usm.my/29831/1/Wong_Kim_Seong.pdf
_version_ 1825832289131560960
author Wong, Kim Seong
author_facet Wong, Kim Seong
author_sort Wong, Kim Seong
collection USM
description Kebangkitan pembankan Internet di Malaysia telah mengubahkan cara pelanggan bank membuat transaksi bank mereka. Dari model pemiagaan pembankan tradisional, bank-bank di Malaysia sudah berubah secara perlahan-lahan ke model perniagaan "clicks-and-mortar", kerana bank-bank di Malaysia percaya bahawa perubahan ini boleh menambah nilai kepada pelanggan-pelanggan mereka. The emergence of Internet banking in Malaysia has started to shift the way the Malaysia banks' customers in performing their banking transactions. From traditional banking business model, banks in Malaysia have gradually migrated to hybrid "clicksand mortar" business model, whereby they believe that this new business model would add more value to their customers. Due to Internet banking is still relatively new in Malaysia, the element of trust in Internet banking is indeed not well understood.
first_indexed 2024-03-06T14:50:38Z
format Thesis
id usm.eprints-29831
institution Universiti Sains Malaysia
language English
last_indexed 2024-03-06T14:50:38Z
publishDate 2005
record_format dspace
spelling usm.eprints-298312018-04-06T01:59:04Z http://eprints.usm.my/29831/ A Model Of Trust In Internet Banking - The Case Of Penang Wong, Kim Seong HG Finance Kebangkitan pembankan Internet di Malaysia telah mengubahkan cara pelanggan bank membuat transaksi bank mereka. Dari model pemiagaan pembankan tradisional, bank-bank di Malaysia sudah berubah secara perlahan-lahan ke model perniagaan "clicks-and-mortar", kerana bank-bank di Malaysia percaya bahawa perubahan ini boleh menambah nilai kepada pelanggan-pelanggan mereka. The emergence of Internet banking in Malaysia has started to shift the way the Malaysia banks' customers in performing their banking transactions. From traditional banking business model, banks in Malaysia have gradually migrated to hybrid "clicksand mortar" business model, whereby they believe that this new business model would add more value to their customers. Due to Internet banking is still relatively new in Malaysia, the element of trust in Internet banking is indeed not well understood. 2005-06 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/29831/1/Wong_Kim_Seong.pdf Wong, Kim Seong (2005) A Model Of Trust In Internet Banking - The Case Of Penang. Masters thesis, Universiti Sains Malaysia.
spellingShingle HG Finance
Wong, Kim Seong
A Model Of Trust In Internet Banking - The Case Of Penang
title A Model Of Trust In Internet Banking - The Case Of Penang
title_full A Model Of Trust In Internet Banking - The Case Of Penang
title_fullStr A Model Of Trust In Internet Banking - The Case Of Penang
title_full_unstemmed A Model Of Trust In Internet Banking - The Case Of Penang
title_short A Model Of Trust In Internet Banking - The Case Of Penang
title_sort model of trust in internet banking the case of penang
topic HG Finance
url http://eprints.usm.my/29831/1/Wong_Kim_Seong.pdf
work_keys_str_mv AT wongkimseong amodeloftrustininternetbankingthecaseofpenang
AT wongkimseong modeloftrustininternetbankingthecaseofpenang