Critical Success Factors And Performance Outcomes Of Iso 9000 Implementation: The Case Of Small And Medium Enterprises In Malaysia
Penyelidikan ini bertujuan untuk meramalkan hubungan antara faktor kejayaan kritikal serta mengenalpasti apakah faktor kejayaan kritikal memainkan peranan penting untuk mencapai piawai ISO 9000. Hubungan ini seterusnya menyelidik pelaksanaan dan kesan prestasi di kalangan syarikat yang mengamalka...
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://eprints.usm.my/30057/1/Dolhadi_Bin_Zainudin.pdf |
| _version_ | 1797008423219363840 |
|---|---|
| author | Zainudin, Dolhadi |
| author_facet | Zainudin, Dolhadi |
| author_sort | Zainudin, Dolhadi |
| collection | USM |
| description | Penyelidikan ini bertujuan untuk meramalkan hubungan antara faktor kejayaan
kritikal serta mengenalpasti apakah faktor kejayaan kritikal memainkan peranan
penting untuk mencapai piawai ISO 9000. Hubungan ini seterusnya menyelidik
pelaksanaan dan kesan prestasi di kalangan syarikat yang mengamalkan ISO
9000. Satu kajian tinjauan menggunakan seal selidik berstruktur lelah dijalankan.
Sejumlah 155 responden daripada 155 industri kecil dan sederhana mengambil
bahagian dalam penyelidikan ini.
The study attempts to predict the relationship between Critical Success Factors
(CSFs) and adoption of ISO 9000 and to identify which CSFs play the main role in
achieving ISO 9000 standard. This relationship was further investigated on the
ISO 9000 implementation and the performance outcome for companies adopti.ng
JSO 90.00 standard. A survey using structured que$tionnaire was employed. A total
of 155 respondents from 155 small and medium enterprises participated in this
study. |
| first_indexed | 2024-03-06T14:51:15Z |
| format | Thesis |
| id | usm.eprints-30057 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2024-03-06T14:51:15Z |
| publishDate | 2008 |
| record_format | dspace |
| spelling | usm.eprints-300572018-04-06T01:58:57Z http://eprints.usm.my/30057/ Critical Success Factors And Performance Outcomes Of Iso 9000 Implementation: The Case Of Small And Medium Enterprises In Malaysia Zainudin, Dolhadi HD28-70 Management. Industrial Management Penyelidikan ini bertujuan untuk meramalkan hubungan antara faktor kejayaan kritikal serta mengenalpasti apakah faktor kejayaan kritikal memainkan peranan penting untuk mencapai piawai ISO 9000. Hubungan ini seterusnya menyelidik pelaksanaan dan kesan prestasi di kalangan syarikat yang mengamalkan ISO 9000. Satu kajian tinjauan menggunakan seal selidik berstruktur lelah dijalankan. Sejumlah 155 responden daripada 155 industri kecil dan sederhana mengambil bahagian dalam penyelidikan ini. The study attempts to predict the relationship between Critical Success Factors (CSFs) and adoption of ISO 9000 and to identify which CSFs play the main role in achieving ISO 9000 standard. This relationship was further investigated on the ISO 9000 implementation and the performance outcome for companies adopti.ng JSO 90.00 standard. A survey using structured que$tionnaire was employed. A total of 155 respondents from 155 small and medium enterprises participated in this study. 2008 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/30057/1/Dolhadi_Bin_Zainudin.pdf Zainudin, Dolhadi (2008) Critical Success Factors And Performance Outcomes Of Iso 9000 Implementation: The Case Of Small And Medium Enterprises In Malaysia. Masters thesis, Universiti Sains Malaysia. |
| spellingShingle | HD28-70 Management. Industrial Management Zainudin, Dolhadi Critical Success Factors And Performance Outcomes Of Iso 9000 Implementation: The Case Of Small And Medium Enterprises In Malaysia |
| title | Critical Success Factors And Performance
Outcomes Of Iso 9000 Implementation: The Case Of
Small And Medium Enterprises In Malaysia
|
| title_full | Critical Success Factors And Performance
Outcomes Of Iso 9000 Implementation: The Case Of
Small And Medium Enterprises In Malaysia
|
| title_fullStr | Critical Success Factors And Performance
Outcomes Of Iso 9000 Implementation: The Case Of
Small And Medium Enterprises In Malaysia
|
| title_full_unstemmed | Critical Success Factors And Performance
Outcomes Of Iso 9000 Implementation: The Case Of
Small And Medium Enterprises In Malaysia
|
| title_short | Critical Success Factors And Performance
Outcomes Of Iso 9000 Implementation: The Case Of
Small And Medium Enterprises In Malaysia
|
| title_sort | critical success factors and performance outcomes of iso 9000 implementation the case of small and medium enterprises in malaysia |
| topic | HD28-70 Management. Industrial Management |
| url | http://eprints.usm.my/30057/1/Dolhadi_Bin_Zainudin.pdf |
| work_keys_str_mv | AT zainudindolhadi criticalsuccessfactorsandperformanceoutcomesofiso9000implementationthecaseofsmallandmediumenterprisesinmalaysia |