Chinese customers’ satisfaction with hotels in Hong Kong: determinants and moderating role of Chinese populations

Witnessing the growing demand of hotel accommodation by Chinese tourists, many hoteliers wager their business growth on the Chinese outbound markets. Satisfying Chinese customers becomes a top priority mission of many hotel managers nowadays. In response to this market trend, an extensive range...

全面介绍

书目详细资料
Main Authors: Hoc-Nang Fong , Lawrence, Chau-Min Poon, Priscilla, Suk- Fong Fung, Daisy
格式: Conference or Workshop Item
语言:English
出版: 2013
主题:
在线阅读:http://eprints.usm.my/34994/1/HBP26.pdf