Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan

This research aims to measure the impact of communication on training effectiveness using the Kirkpatrick Evaluation Model which features four levels of evaluation: Level I - reaction; Level II - learning; Level III - behaviour, and Level IV - results. Trainee reactions towards communication dim...

Full description

Bibliographic Details
Main Authors: Abdul Manan, Kamaruzzaman, Md Noor, Shuhaida, Omar, Bahiyah
Format: Article
Language:English
Published: Penerbit UKM 2013
Subjects:
Online Access:http://eprints.usm.my/35282/1/JKom_kamarul.pdf
_version_ 1825833248631029760
author Abdul Manan, Kamaruzzaman
Md Noor, Shuhaida
Omar, Bahiyah
author_facet Abdul Manan, Kamaruzzaman
Md Noor, Shuhaida
Omar, Bahiyah
author_sort Abdul Manan, Kamaruzzaman
collection USM
description This research aims to measure the impact of communication on training effectiveness using the Kirkpatrick Evaluation Model which features four levels of evaluation: Level I - reaction; Level II - learning; Level III - behaviour, and Level IV - results. Trainee reactions towards communication dimensions, measured at Level I, is critical to trainee evaluation because it is regarded as the precondition to the next three levels of evaluation. In enhancing the Kirkpatrick Evaluation Model, the researchers also investigate factors that influence trainees’ learning and their confidence in applying what they have learnt at the work place. Additionally, to address the concerns raised in previous studies about the difficulties in measuring Level IV – results, this study introduces an evaluation method that combines trainees’ and supervisors’ evaluation that results ina more comprehensive evaluation. The data for this study was collected through the distribution ofquestionnaires to 200 respondents at Universiti Sains Malaysia (USM). This research provides evidence that there is a strong relationship between communication and trainees’ learning. This research also found that trainees’ confidence in applying their knowledge from training is an important factor in providing an accurate prediction of trainees’s behaviour change (i.e. application of knowledge in a work environment) more accurately.
first_indexed 2024-03-06T15:04:59Z
format Article
id usm.eprints-35282
institution Universiti Sains Malaysia
language English
last_indexed 2024-03-06T15:04:59Z
publishDate 2013
publisher Penerbit UKM
record_format dspace
spelling usm.eprints-352822017-07-03T07:33:39Z http://eprints.usm.my/35282/ Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan Abdul Manan, Kamaruzzaman Md Noor, Shuhaida Omar, Bahiyah L Education LC5201 Education extension. Adult education. Continuing education This research aims to measure the impact of communication on training effectiveness using the Kirkpatrick Evaluation Model which features four levels of evaluation: Level I - reaction; Level II - learning; Level III - behaviour, and Level IV - results. Trainee reactions towards communication dimensions, measured at Level I, is critical to trainee evaluation because it is regarded as the precondition to the next three levels of evaluation. In enhancing the Kirkpatrick Evaluation Model, the researchers also investigate factors that influence trainees’ learning and their confidence in applying what they have learnt at the work place. Additionally, to address the concerns raised in previous studies about the difficulties in measuring Level IV – results, this study introduces an evaluation method that combines trainees’ and supervisors’ evaluation that results ina more comprehensive evaluation. The data for this study was collected through the distribution ofquestionnaires to 200 respondents at Universiti Sains Malaysia (USM). This research provides evidence that there is a strong relationship between communication and trainees’ learning. This research also found that trainees’ confidence in applying their knowledge from training is an important factor in providing an accurate prediction of trainees’s behaviour change (i.e. application of knowledge in a work environment) more accurately. Penerbit UKM 2013 Article PeerReviewed application/pdf en cc_by http://eprints.usm.my/35282/1/JKom_kamarul.pdf Abdul Manan, Kamaruzzaman and Md Noor, Shuhaida and Omar, Bahiyah (2013) Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan. Jurnal Komunikasi, Malaysian Journal of Communication , 29 (2). pp. 31-50. ISSN 2289-1528 http://ejournal.ukm.my/mjc/index
spellingShingle L Education
LC5201 Education extension. Adult education. Continuing education
Abdul Manan, Kamaruzzaman
Md Noor, Shuhaida
Omar, Bahiyah
Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan
title Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan
title_full Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan
title_fullStr Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan
title_full_unstemmed Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan
title_short Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan
title_sort model penilaian kirkpatrick mengkaji pengaruh komunikasi terhadap keberkesanan latihan
topic L Education
LC5201 Education extension. Adult education. Continuing education
url http://eprints.usm.my/35282/1/JKom_kamarul.pdf
work_keys_str_mv AT abdulmanankamaruzzaman modelpenilaiankirkpatrickmengkajipengaruhkomunikasiterhadapkeberkesananlatihan
AT mdnoorshuhaida modelpenilaiankirkpatrickmengkajipengaruhkomunikasiterhadapkeberkesananlatihan
AT omarbahiyah modelpenilaiankirkpatrickmengkajipengaruhkomunikasiterhadapkeberkesananlatihan