Sustainable Competitiveness Through Quality Transformation: A Longitudinal Analysis Of Quality Award Winners And A Proposed Framework

Quality management is a dynamic philosophy that underlines the organisational adaptation and proactive transformation that enables firms to reap real benefits from market opportunities. The faster the market changes, the quicker the transformation that is required for sustaining the firm's i...

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Main Authors: Idris, Mohd Ashari, Mohamed Zairi, Mohamed Zairi
Format: Article
Language:English
Published: Asian Academy of Management (AAM) 2002
Subjects:
Online Access:http://eprints.usm.my/35598/1/AAMJ_7-1-3.pdf
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author Idris, Mohd Ashari
Mohamed Zairi, Mohamed Zairi
author_facet Idris, Mohd Ashari
Mohamed Zairi, Mohamed Zairi
author_sort Idris, Mohd Ashari
collection USM
description Quality management is a dynamic philosophy that underlines the organisational adaptation and proactive transformation that enables firms to reap real benefits from market opportunities. The faster the market changes, the quicker the transformation that is required for sustaining the firm's internal capabilities and its external competitiveness. Under a competitive pressure, a firm will need to learn faster and lead in best practice for operational excellence and continuously finding ways to shield its advantage from imitation. In the search for determinants for sustainability, this article analyses best practices adopted by quality award-winning organisations and synthesises a collection of critical factors that could assist organisations in improving their performance. From a longitudinal learning on how these leading organisations led themselves into a new sustaining paradigm, the article makes explicit the factors that were considered of paramount importance to sustainability. These success factors become a basis for others to leapfrog ahead into a new performance orbit. A proposed model for sustaining competitiveness has been developed from the creative learning of best practices of leading organisations. This proposed framework presents companies with an opportunity to emulate successful implementation of TQ-based initiatives, and to embed these pioneering concepts, particularly in the context of emerging countries.
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spelling usm.eprints-355982017-07-13T07:49:48Z http://eprints.usm.my/35598/ Sustainable Competitiveness Through Quality Transformation: A Longitudinal Analysis Of Quality Award Winners And A Proposed Framework Idris, Mohd Ashari Mohamed Zairi, Mohamed Zairi HD28-70 Management. Industrial Management Quality management is a dynamic philosophy that underlines the organisational adaptation and proactive transformation that enables firms to reap real benefits from market opportunities. The faster the market changes, the quicker the transformation that is required for sustaining the firm's internal capabilities and its external competitiveness. Under a competitive pressure, a firm will need to learn faster and lead in best practice for operational excellence and continuously finding ways to shield its advantage from imitation. In the search for determinants for sustainability, this article analyses best practices adopted by quality award-winning organisations and synthesises a collection of critical factors that could assist organisations in improving their performance. From a longitudinal learning on how these leading organisations led themselves into a new sustaining paradigm, the article makes explicit the factors that were considered of paramount importance to sustainability. These success factors become a basis for others to leapfrog ahead into a new performance orbit. A proposed model for sustaining competitiveness has been developed from the creative learning of best practices of leading organisations. This proposed framework presents companies with an opportunity to emulate successful implementation of TQ-based initiatives, and to embed these pioneering concepts, particularly in the context of emerging countries. Asian Academy of Management (AAM) 2002 Article PeerReviewed application/pdf en http://eprints.usm.my/35598/1/AAMJ_7-1-3.pdf Idris, Mohd Ashari and Mohamed Zairi, Mohamed Zairi (2002) Sustainable Competitiveness Through Quality Transformation: A Longitudinal Analysis Of Quality Award Winners And A Proposed Framework. Asian Academy of Management Journal (AAMJ), 7 (1). pp. 1-21. ISSN 1394-2603 http://web.usm.my/aamj/7.1.2002/AAMJ%207-1-3.pdf
spellingShingle HD28-70 Management. Industrial Management
Idris, Mohd Ashari
Mohamed Zairi, Mohamed Zairi
Sustainable Competitiveness Through Quality Transformation: A Longitudinal Analysis Of Quality Award Winners And A Proposed Framework
title Sustainable Competitiveness Through Quality Transformation: A Longitudinal Analysis Of Quality Award Winners And A Proposed Framework
title_full Sustainable Competitiveness Through Quality Transformation: A Longitudinal Analysis Of Quality Award Winners And A Proposed Framework
title_fullStr Sustainable Competitiveness Through Quality Transformation: A Longitudinal Analysis Of Quality Award Winners And A Proposed Framework
title_full_unstemmed Sustainable Competitiveness Through Quality Transformation: A Longitudinal Analysis Of Quality Award Winners And A Proposed Framework
title_short Sustainable Competitiveness Through Quality Transformation: A Longitudinal Analysis Of Quality Award Winners And A Proposed Framework
title_sort sustainable competitiveness through quality transformation a longitudinal analysis of quality award winners and a proposed framework
topic HD28-70 Management. Industrial Management
url http://eprints.usm.my/35598/1/AAMJ_7-1-3.pdf
work_keys_str_mv AT idrismohdashari sustainablecompetitivenessthroughqualitytransformationalongitudinalanalysisofqualityawardwinnersandaproposedframework
AT mohamedzairimohamedzairi sustainablecompetitivenessthroughqualitytransformationalongitudinalanalysisofqualityawardwinnersandaproposedframework