Iso 9000 Acceptance And The Moderating Effect Of The Implementation Strategy: The Case Of The Faculty Of Business Management, Universiti Teknologi Mara, Shah Alam
Academic institutions in the country are at present re-examining their business philosophy and trying to deliver quality education to remain attractive. Pressed by globalization, liberalization and accelerating competition, the education industry is facing up to these challenges by becoming more...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Asian Academy of Management (AAM)
2006
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| Subjects: | |
| Online Access: | http://eprints.usm.my/35937/1/AAMJ_11-1-4.pdf |
| _version_ | 1797009533368795136 |
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| author | Ismail , Noraini Abdullah, Hazman Shah Salamuddin, Norhana |
| author_facet | Ismail , Noraini Abdullah, Hazman Shah Salamuddin, Norhana |
| author_sort | Ismail , Noraini |
| collection | USM |
| description | Academic institutions in the country are at present re-examining their business
philosophy and trying to deliver quality education to remain attractive. Pressed by
globalization, liberalization and accelerating competition, the education industry is
facing up to these challenges by becoming more innovative in its transformation. Getting
the ISO 9000 certification is quite a trendy phenomenon nowadays. But how do the
academics react to this management system innovation? This paper tests a model of
innovation acceptance (ISO 9000 certification) that conceptualizes interest, knowledge,
involvement and perceived value as independent variables and implementation strategy
as the moderator. One hundred and fifty structured questionnaires were distributed to the
academic staff of the Faculty of Business Management where ISO initiatives were
underway. The study shows that there is a significant correlation between perceived
value with interest, knowledge, acceptance of innovation and implementation.
Hierarchical multiple regression analysis indicates that the implementation strategy
(participative strategy) enhances the relationship between interest and innovation
acceptance. Interest can be cultivated, knowledge disseminated and involvement
maximized through an implementation strategy that co-opts the staff from the inception of
the change initiative. |
| first_indexed | 2024-03-06T15:06:51Z |
| format | Article |
| id | usm.eprints-35937 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2024-03-06T15:06:51Z |
| publishDate | 2006 |
| publisher | Asian Academy of Management (AAM) |
| record_format | dspace |
| spelling | usm.eprints-359372017-08-04T07:44:58Z http://eprints.usm.my/35937/ Iso 9000 Acceptance And The Moderating Effect Of The Implementation Strategy: The Case Of The Faculty Of Business Management, Universiti Teknologi Mara, Shah Alam Ismail , Noraini Abdullah, Hazman Shah Salamuddin, Norhana HD28-70 Management. Industrial Management Academic institutions in the country are at present re-examining their business philosophy and trying to deliver quality education to remain attractive. Pressed by globalization, liberalization and accelerating competition, the education industry is facing up to these challenges by becoming more innovative in its transformation. Getting the ISO 9000 certification is quite a trendy phenomenon nowadays. But how do the academics react to this management system innovation? This paper tests a model of innovation acceptance (ISO 9000 certification) that conceptualizes interest, knowledge, involvement and perceived value as independent variables and implementation strategy as the moderator. One hundred and fifty structured questionnaires were distributed to the academic staff of the Faculty of Business Management where ISO initiatives were underway. The study shows that there is a significant correlation between perceived value with interest, knowledge, acceptance of innovation and implementation. Hierarchical multiple regression analysis indicates that the implementation strategy (participative strategy) enhances the relationship between interest and innovation acceptance. Interest can be cultivated, knowledge disseminated and involvement maximized through an implementation strategy that co-opts the staff from the inception of the change initiative. Asian Academy of Management (AAM) 2006 Article PeerReviewed application/pdf en http://eprints.usm.my/35937/1/AAMJ_11-1-4.pdf Ismail , Noraini and Abdullah, Hazman Shah and Salamuddin, Norhana (2006) Iso 9000 Acceptance And The Moderating Effect Of The Implementation Strategy: The Case Of The Faculty Of Business Management, Universiti Teknologi Mara, Shah Alam. Asian Academy of Management Journal (AAMJ), 11 (1). pp. 1-16. ISSN 1394-2603 http://web.usm.my/aamj/11.1.2006/AAMJ%2011-1-4.pdf |
| spellingShingle | HD28-70 Management. Industrial Management Ismail , Noraini Abdullah, Hazman Shah Salamuddin, Norhana Iso 9000 Acceptance And The Moderating Effect Of The Implementation Strategy: The Case Of The Faculty Of Business Management, Universiti Teknologi Mara, Shah Alam |
| title | Iso 9000 Acceptance And The Moderating Effect
Of The Implementation Strategy: The Case Of
The Faculty Of Business Management,
Universiti Teknologi Mara, Shah Alam |
| title_full | Iso 9000 Acceptance And The Moderating Effect
Of The Implementation Strategy: The Case Of
The Faculty Of Business Management,
Universiti Teknologi Mara, Shah Alam |
| title_fullStr | Iso 9000 Acceptance And The Moderating Effect
Of The Implementation Strategy: The Case Of
The Faculty Of Business Management,
Universiti Teknologi Mara, Shah Alam |
| title_full_unstemmed | Iso 9000 Acceptance And The Moderating Effect
Of The Implementation Strategy: The Case Of
The Faculty Of Business Management,
Universiti Teknologi Mara, Shah Alam |
| title_short | Iso 9000 Acceptance And The Moderating Effect
Of The Implementation Strategy: The Case Of
The Faculty Of Business Management,
Universiti Teknologi Mara, Shah Alam |
| title_sort | iso 9000 acceptance and the moderating effect of the implementation strategy the case of the faculty of business management universiti teknologi mara shah alam |
| topic | HD28-70 Management. Industrial Management |
| url | http://eprints.usm.my/35937/1/AAMJ_11-1-4.pdf |
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