Impact Of Information Technology (It) Tools, Partner Relationship And Supply Chain Performance
This paper proposes a model that assesses the usage of information technology (IT) tools, commitment of partner relationships, and supply chain performance in the Malaysian manufacturing industry. A total of 250 questionnaires were distributed to manufacturing companies located in Penang, which i...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Asian Academy of Management (AAM)
2008
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| Subjects: | |
| Online Access: | http://eprints.usm.my/36387/1/AAMJ_13.2.3.pdf |
| _version_ | 1797009625949667328 |
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| author | Ramayah T, Ramayah T Tan , Yen Sang Omar, Roaimah Md. Dahlan, Noornina |
| author_facet | Ramayah T, Ramayah T Tan , Yen Sang Omar, Roaimah Md. Dahlan, Noornina |
| author_sort | Ramayah T, Ramayah T |
| collection | USM |
| description | This paper proposes a model that assesses the usage of information technology (IT) tools,
commitment of partner relationships, and supply chain performance in the Malaysian
manufacturing industry. A total of 250 questionnaires were distributed to manufacturing
companies located in Penang, which is in the northern region of Malaysia. Applying
multiple regression analysis, the study indicated that a higher level of supply chain
partner commitment leads to a higher level of supply chain reliability and flexibility.
Trust among supply chain partners also contributes to improving supply chain flexibility.
The study focused only on inter-organisational relationships. Future research should
examine how both inter- and intra-organisational collaboration impact supply chain
performance. Although researchers have recognised that IT is an enabler of supply chain
management (SCM) activities, there has been limited research that has directly
associated the usage of IT and partner relationships to supply chain performance. This
research is essential in order to ascertain the impact of IT usage and partner
relationships on improving supply chain performance, particularly in the Malaysian
manufacturing environment. |
| first_indexed | 2024-03-06T15:08:09Z |
| format | Article |
| id | usm.eprints-36387 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2024-03-06T15:08:09Z |
| publishDate | 2008 |
| publisher | Asian Academy of Management (AAM) |
| record_format | dspace |
| spelling | usm.eprints-363872017-09-05T07:32:16Z http://eprints.usm.my/36387/ Impact Of Information Technology (It) Tools, Partner Relationship And Supply Chain Performance Ramayah T, Ramayah T Tan , Yen Sang Omar, Roaimah Md. Dahlan, Noornina HD28-70 Management. Industrial Management This paper proposes a model that assesses the usage of information technology (IT) tools, commitment of partner relationships, and supply chain performance in the Malaysian manufacturing industry. A total of 250 questionnaires were distributed to manufacturing companies located in Penang, which is in the northern region of Malaysia. Applying multiple regression analysis, the study indicated that a higher level of supply chain partner commitment leads to a higher level of supply chain reliability and flexibility. Trust among supply chain partners also contributes to improving supply chain flexibility. The study focused only on inter-organisational relationships. Future research should examine how both inter- and intra-organisational collaboration impact supply chain performance. Although researchers have recognised that IT is an enabler of supply chain management (SCM) activities, there has been limited research that has directly associated the usage of IT and partner relationships to supply chain performance. This research is essential in order to ascertain the impact of IT usage and partner relationships on improving supply chain performance, particularly in the Malaysian manufacturing environment. Asian Academy of Management (AAM) 2008 Article PeerReviewed application/pdf en http://eprints.usm.my/36387/1/AAMJ_13.2.3.pdf Ramayah T, Ramayah T and Tan , Yen Sang and Omar, Roaimah and Md. Dahlan, Noornina (2008) Impact Of Information Technology (It) Tools, Partner Relationship And Supply Chain Performance. Asian Academy of Management Journal (AAMJ), 13 (2). pp. 1-23. ISSN 1394-2603 http://web.usm.my/aamj/13.2.2008/AAMJ%2013.2.3.pdf |
| spellingShingle | HD28-70 Management. Industrial Management Ramayah T, Ramayah T Tan , Yen Sang Omar, Roaimah Md. Dahlan, Noornina Impact Of Information Technology (It) Tools, Partner Relationship And Supply Chain Performance |
| title | Impact Of Information Technology (It) Tools,
Partner Relationship And
Supply Chain Performance |
| title_full | Impact Of Information Technology (It) Tools,
Partner Relationship And
Supply Chain Performance |
| title_fullStr | Impact Of Information Technology (It) Tools,
Partner Relationship And
Supply Chain Performance |
| title_full_unstemmed | Impact Of Information Technology (It) Tools,
Partner Relationship And
Supply Chain Performance |
| title_short | Impact Of Information Technology (It) Tools,
Partner Relationship And
Supply Chain Performance |
| title_sort | impact of information technology it tools partner relationship and supply chain performance |
| topic | HD28-70 Management. Industrial Management |
| url | http://eprints.usm.my/36387/1/AAMJ_13.2.3.pdf |
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