Job Satisfaction And Organisational Citizenship Behaviour: An Empirical Study At Higher Learning Institutions

This study is designed to measure the two dimensions of organisational citizenship behaviour (i.e., OCBI and OCBO) and to examine how these organisational citizenship behaviours are related to the two facets of job satisfaction (intrinsic and extrinsic). To achieve the research objectives, the su...

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Bibliographic Details
Main Authors: Mohammad, Jehad, Quoquab Habib, Farzana, Alias, Mohmad Adnan
Format: Article
Language:English
Published: Asian Academy of Management (AAM) 2011
Subjects:
Online Access:http://eprints.usm.my/36568/1/AAMJ_16.2.7.pdf
Description
Summary:This study is designed to measure the two dimensions of organisational citizenship behaviour (i.e., OCBI and OCBO) and to examine how these organisational citizenship behaviours are related to the two facets of job satisfaction (intrinsic and extrinsic). To achieve the research objectives, the survey method is employed. Findings of this study reveal that both extrinsic and intrinsic job satisfaction are very important in predicting citizenship behaviour. Implications and limitations of the study are discussed along with suggestions for future research.