Execution of Computerized Management Systems in Facility Maintenance Services of Government Hospitals
Maintenance management of a hospital is the most important element in determining the ability of a hospital to provide its services successfully. On 28th October 1996, the Ministry of Health (MOH) privatized five Hospital Support Services (HSS), one of them being Facility and Engineering Maintena...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2014
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| Subjects: | |
| Online Access: | http://eprints.usm.my/39051/1/Execution_of_Computerized_Management_Systems_in_Facility_Maintenance_Services_of_Government_Hospitals.pdf |
| _version_ | 1797010161845403648 |
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| author | Mydin, Md Azree Othuman Azahar, Noor Farisya Sani, Norazmawati Md Abas, Noor Faisal |
| author_facet | Mydin, Md Azree Othuman Azahar, Noor Farisya Sani, Norazmawati Md Abas, Noor Faisal |
| author_sort | Mydin, Md Azree Othuman |
| collection | USM |
| description | Maintenance management of a hospital is the most important element in
determining the ability of a hospital to provide its services successfully. On 28th October
1996, the Ministry of Health (MOH) privatized five Hospital Support Services (HSS), one
of them being Facility and Engineering Maintenance Services (FEMS). Currently, the
Ministry has granted concessions for the privatized services to three contractors where
they have established and are maintaining their own basic Management Information
System (MIS) to manage the entire project and track the work performed for all of their
services. These MISs consist of a variety of modules which help maintenance strategies
adopted in a building run smoothly. The purpose of this paper is to study the utilization of
computerized management system modules in the MISs of those three HSS providers and
to investigate problems that have occurred during the utilization of these systems. This
study was conducted in the form of case studies at three different hospitals that subscribed
to three different concession companies. Targeting maintenance staff and users of
computerized management systems, 60 sets of questionnaires were distributed and
interview sessions were conducted. This study will also highlight the challenges of using
computerized management systems and propose suitable recommendations to improve the
utilization of such systems. |
| first_indexed | 2024-03-06T15:15:48Z |
| format | Article |
| id | usm.eprints-39051 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2024-03-06T15:15:48Z |
| publishDate | 2014 |
| publisher | EDP Sciences |
| record_format | dspace |
| spelling | usm.eprints-390512018-02-20T06:41:22Z http://eprints.usm.my/39051/ Execution of Computerized Management Systems in Facility Maintenance Services of Government Hospitals Mydin, Md Azree Othuman Azahar, Noor Farisya Sani, Norazmawati Md Abas, Noor Faisal TH1-9745 Building construction Maintenance management of a hospital is the most important element in determining the ability of a hospital to provide its services successfully. On 28th October 1996, the Ministry of Health (MOH) privatized five Hospital Support Services (HSS), one of them being Facility and Engineering Maintenance Services (FEMS). Currently, the Ministry has granted concessions for the privatized services to three contractors where they have established and are maintaining their own basic Management Information System (MIS) to manage the entire project and track the work performed for all of their services. These MISs consist of a variety of modules which help maintenance strategies adopted in a building run smoothly. The purpose of this paper is to study the utilization of computerized management system modules in the MISs of those three HSS providers and to investigate problems that have occurred during the utilization of these systems. This study was conducted in the form of case studies at three different hospitals that subscribed to three different concession companies. Targeting maintenance staff and users of computerized management systems, 60 sets of questionnaires were distributed and interview sessions were conducted. This study will also highlight the challenges of using computerized management systems and propose suitable recommendations to improve the utilization of such systems. EDP Sciences 2014 Article PeerReviewed application/pdf en http://eprints.usm.my/39051/1/Execution_of_Computerized_Management_Systems_in_Facility_Maintenance_Services_of_Government_Hospitals.pdf Mydin, Md Azree Othuman and Azahar, Noor Farisya and Sani, Norazmawati Md and Abas, Noor Faisal (2014) Execution of Computerized Management Systems in Facility Maintenance Services of Government Hospitals. SHS Web of Conferences, 11 (01010). pp. 1-5. ISSN 2261-2424 http://dx.doi.org/10.1051/shsconf/20141101010 |
| spellingShingle | TH1-9745 Building construction Mydin, Md Azree Othuman Azahar, Noor Farisya Sani, Norazmawati Md Abas, Noor Faisal Execution of Computerized Management Systems in Facility Maintenance Services of Government Hospitals |
| title | Execution of Computerized Management Systems in Facility
Maintenance Services of Government Hospitals |
| title_full | Execution of Computerized Management Systems in Facility
Maintenance Services of Government Hospitals |
| title_fullStr | Execution of Computerized Management Systems in Facility
Maintenance Services of Government Hospitals |
| title_full_unstemmed | Execution of Computerized Management Systems in Facility
Maintenance Services of Government Hospitals |
| title_short | Execution of Computerized Management Systems in Facility
Maintenance Services of Government Hospitals |
| title_sort | execution of computerized management systems in facility maintenance services of government hospitals |
| topic | TH1-9745 Building construction |
| url | http://eprints.usm.my/39051/1/Execution_of_Computerized_Management_Systems_in_Facility_Maintenance_Services_of_Government_Hospitals.pdf |
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