Influence of Job Satisfaction on Affective Commitment Among Bank Employees
This paper explores !he influence of job satisfaction towards level of affective commitment among bank employees. Influence of job satisfaction can be related to what the erripJoyees like or inspire quality that lies within bank employees that will lead to higheratfective commitment. It is extreme...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Book Section |
| Language: | English |
| Published: |
Fakulty of Social and Political Science, Hasanuddin University
2016
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| Subjects: | |
| Online Access: | http://eprints.usm.my/40988/1/2016_ICMR_makassar_hasmi_awatis_713-717.pdf |
| _version_ | 1797010545628413952 |
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| author | Asaari, Muhammad Hasmi Abu Hassan Anuar, Noor Awatis |
| author2 | Badu, Muhammad Nasir |
| author_facet | Badu, Muhammad Nasir Asaari, Muhammad Hasmi Abu Hassan Anuar, Noor Awatis |
| author_sort | Asaari, Muhammad Hasmi Abu Hassan |
| collection | USM |
| description | This paper explores !he influence of job satisfaction towards level of affective commitment among bank
employees. Influence of job satisfaction can be related to what the erripJoyees like or inspire quality that
lies within bank employees that will lead to higheratfective commitment. It is extremely important for
bank employees to have high level of job satisfaction in order for the bank: to have high productivity of
employees and at the same time maintain the service standard as majority of the are facing customers
on their day-to-day banking operations. Banking services is built on trust and also the level of standard
etiquette provided by the bank. employees and the standard banking operations itself. Banks in Malaysia
still usc employccs' functions to catcrthcir services to customers. In certain countries, the bank employees'
usage is very minimal as compared to Malaysia's banking sector. Moreover, bank employees are very
essential to the banking service since majority of them perfonn banking duties, credit administrntion. and'
call centerpersonnels. Questionnaires were handed to bank employees in the northern states of Malaysia and
were analysed using SPSS. Bank employees indicated job satisfaction was associated with their affective
commitment. These findings further have an impact on bank employees and banks' top management. |
| first_indexed | 2024-03-06T15:21:21Z |
| format | Book Section |
| id | usm.eprints-40988 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2024-03-06T15:21:21Z |
| publishDate | 2016 |
| publisher | Fakulty of Social and Political Science, Hasanuddin University |
| record_format | dspace |
| spelling | usm.eprints-409882018-07-11T07:50:29Z http://eprints.usm.my/40988/ Influence of Job Satisfaction on Affective Commitment Among Bank Employees Asaari, Muhammad Hasmi Abu Hassan Anuar, Noor Awatis HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture This paper explores !he influence of job satisfaction towards level of affective commitment among bank employees. Influence of job satisfaction can be related to what the erripJoyees like or inspire quality that lies within bank employees that will lead to higheratfective commitment. It is extremely important for bank employees to have high level of job satisfaction in order for the bank: to have high productivity of employees and at the same time maintain the service standard as majority of the are facing customers on their day-to-day banking operations. Banking services is built on trust and also the level of standard etiquette provided by the bank. employees and the standard banking operations itself. Banks in Malaysia still usc employccs' functions to catcrthcir services to customers. In certain countries, the bank employees' usage is very minimal as compared to Malaysia's banking sector. Moreover, bank employees are very essential to the banking service since majority of them perfonn banking duties, credit administrntion. and' call centerpersonnels. Questionnaires were handed to bank employees in the northern states of Malaysia and were analysed using SPSS. Bank employees indicated job satisfaction was associated with their affective commitment. These findings further have an impact on bank employees and banks' top management. Fakulty of Social and Political Science, Hasanuddin University Badu, Muhammad Nasir 2016 Book Section PeerReviewed application/pdf en http://eprints.usm.my/40988/1/2016_ICMR_makassar_hasmi_awatis_713-717.pdf Asaari, Muhammad Hasmi Abu Hassan and Anuar, Noor Awatis (2016) Influence of Job Satisfaction on Affective Commitment Among Bank Employees. In: Proceeding of International Conference on Multidisciplinary Research 2016: Earthing Knowledge Strengthening Connectivity. Fakulty of Social and Political Science, Hasanuddin University, South Sulawesi, Indonesia, pp. 713-717. ISBN 978 602 99771 1 0 |
| spellingShingle | HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture Asaari, Muhammad Hasmi Abu Hassan Anuar, Noor Awatis Influence of Job Satisfaction on Affective Commitment Among Bank Employees |
| title | Influence of Job Satisfaction on Affective Commitment Among Bank Employees |
| title_full | Influence of Job Satisfaction on Affective Commitment Among Bank Employees |
| title_fullStr | Influence of Job Satisfaction on Affective Commitment Among Bank Employees |
| title_full_unstemmed | Influence of Job Satisfaction on Affective Commitment Among Bank Employees |
| title_short | Influence of Job Satisfaction on Affective Commitment Among Bank Employees |
| title_sort | influence of job satisfaction on affective commitment among bank employees |
| topic | HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture |
| url | http://eprints.usm.my/40988/1/2016_ICMR_makassar_hasmi_awatis_713-717.pdf |
| work_keys_str_mv | AT asaarimuhammadhasmiabuhassan influenceofjobsatisfactiononaffectivecommitmentamongbankemployees AT anuarnoorawatis influenceofjobsatisfactiononaffectivecommitmentamongbankemployees |