Work Competency and Work Performance among Employees of Fire and Rescue Department Malaysia (JPBM)
Saving lifes and rescue missions has been a noble work for Fire and Rescue Department Malaysia (JPBM) employees. They risk their own lifes to save and rescue others. This paper intends to explore their work competencies, namely skills of receiving orders, skills of duty, skills of communication, ski...
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| Format: | Article |
| Language: | English |
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Universiti Sains Malaysia
2017
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| Online Access: | http://eprints.usm.my/41083/1/2017_SJBMS_mhah_msh_nmd_2%285B%29_544-550.pdf |
| _version_ | 1797010564411555840 |
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| author | Asaari, Muhammad Hasmi Abu Hassan Husin, Mohd Suhaimi Hj Desa, Nasina Mat |
| author_facet | Asaari, Muhammad Hasmi Abu Hassan Husin, Mohd Suhaimi Hj Desa, Nasina Mat |
| author_sort | Asaari, Muhammad Hasmi Abu Hassan |
| collection | USM |
| description | Saving lifes and rescue missions has been a noble work for Fire and Rescue Department Malaysia (JPBM) employees. They risk their own lifes to save and rescue others. This paper intends to explore their work competencies, namely skills of receiving orders, skills of duty, skills of communication, skills of conflict resolution, and skills of planning an action toward the work performance. A self administered questionnaires were distributed among JPBM
employees. The reponse rate was encouraging as they gave full cooperation in the survey. JPBM employees had shown
that planning an actions had an impact on thier work performance. But, this did not indicate that their rest of work competence components were not important to them. Moreover, JPBM’s top management needs to capitalize their
employees work competence in enhancing their work performance. Management and psychological traninings and
courses were seen as major contributor to boost JPBM’s employees work competence that will lead to their work
performance. |
| first_indexed | 2024-03-06T15:21:38Z |
| format | Article |
| id | usm.eprints-41083 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2024-03-06T15:21:38Z |
| publishDate | 2017 |
| publisher | Universiti Sains Malaysia |
| record_format | dspace |
| spelling | usm.eprints-410832020-02-04T04:42:00Z http://eprints.usm.my/41083/ Work Competency and Work Performance among Employees of Fire and Rescue Department Malaysia (JPBM) Asaari, Muhammad Hasmi Abu Hassan Husin, Mohd Suhaimi Hj Desa, Nasina Mat HD28-70 Management. Industrial Management Saving lifes and rescue missions has been a noble work for Fire and Rescue Department Malaysia (JPBM) employees. They risk their own lifes to save and rescue others. This paper intends to explore their work competencies, namely skills of receiving orders, skills of duty, skills of communication, skills of conflict resolution, and skills of planning an action toward the work performance. A self administered questionnaires were distributed among JPBM employees. The reponse rate was encouraging as they gave full cooperation in the survey. JPBM employees had shown that planning an actions had an impact on thier work performance. But, this did not indicate that their rest of work competence components were not important to them. Moreover, JPBM’s top management needs to capitalize their employees work competence in enhancing their work performance. Management and psychological traninings and courses were seen as major contributor to boost JPBM’s employees work competence that will lead to their work performance. Universiti Sains Malaysia 2017-05 Article PeerReviewed application/pdf en http://eprints.usm.my/41083/1/2017_SJBMS_mhah_msh_nmd_2%285B%29_544-550.pdf Asaari, Muhammad Hasmi Abu Hassan and Husin, Mohd Suhaimi Hj and Desa, Nasina Mat (2017) Work Competency and Work Performance among Employees of Fire and Rescue Department Malaysia (JPBM). Saudi Journal of Business and Management Studies, 02. pp. 544-550. |
| spellingShingle | HD28-70 Management. Industrial Management Asaari, Muhammad Hasmi Abu Hassan Husin, Mohd Suhaimi Hj Desa, Nasina Mat Work Competency and Work Performance among Employees of Fire and Rescue Department Malaysia (JPBM) |
| title | Work Competency and Work Performance among Employees of Fire and Rescue Department Malaysia (JPBM) |
| title_full | Work Competency and Work Performance among Employees of Fire and Rescue Department Malaysia (JPBM) |
| title_fullStr | Work Competency and Work Performance among Employees of Fire and Rescue Department Malaysia (JPBM) |
| title_full_unstemmed | Work Competency and Work Performance among Employees of Fire and Rescue Department Malaysia (JPBM) |
| title_short | Work Competency and Work Performance among Employees of Fire and Rescue Department Malaysia (JPBM) |
| title_sort | work competency and work performance among employees of fire and rescue department malaysia jpbm |
| topic | HD28-70 Management. Industrial Management |
| url | http://eprints.usm.my/41083/1/2017_SJBMS_mhah_msh_nmd_2%285B%29_544-550.pdf |
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