Prioritising Facilities Management Services for Benchmarking in Selected Cities in Nigeria
Due to the high cost of benchmarking, it is often difficult to provide required resources for it. Therefore, to benchmark successfully, it is often necessary to identify services that are most important for the efficiency of the organisation and prioritise them. This paper examines the facilities...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Sains Malaysia
2016
|
| Subjects: | |
| Online Access: | http://eprints.usm.my/41446/1/JCDC_21%281%29_2016-Art._7_%28131-145%29.pdf |
| _version_ | 1797010633956261888 |
|---|---|
| author | Adewunmi, Yewande Omirin , Modupe Koleoso, Hikmot |
| author_facet | Adewunmi, Yewande Omirin , Modupe Koleoso, Hikmot |
| author_sort | Adewunmi, Yewande |
| collection | USM |
| description | Due to the high cost of benchmarking, it is often difficult to provide required
resources for it. Therefore, to benchmark successfully, it is often necessary to identify services
that are most important for the efficiency of the organisation and prioritise them. This paper
examines the facilities management (FM) services that are most in need of benchmarking in
Nigeria. Data were collected through self-administered questionnaires that were sent to 120
facilities management organisations in Lagos metropolis, 50 in Abuja and 15 in Port Harcourt.
The survey achieved a total response rate of 76% in Lagos, 58% in Abuja and 87% in Port
Harcourt respectively. The five services that need benchmarking the most were found to be:
utilities, maintenance, security, cleaning and waste disposal, property management and
Information Technology in that order. Also, repeated measures analysis of variance results
showed that the differences indicated in the respondents' rating of how important it is to
benchmark these FM services is statistically significant. Kruskal Wallis test showed that there
was difference in the importance of FM services for benchmarking based on professional
affiliation of the FM. The study provided information on how to prioritise these services for
benchmarking in order to conserve resources of Nigerian organisations. |
| first_indexed | 2024-03-06T15:22:38Z |
| format | Article |
| id | usm.eprints-41446 |
| institution | Universiti Sains Malaysia |
| language | English |
| last_indexed | 2024-03-06T15:22:38Z |
| publishDate | 2016 |
| publisher | Penerbit Universiti Sains Malaysia |
| record_format | dspace |
| spelling | usm.eprints-414462018-08-21T01:27:07Z http://eprints.usm.my/41446/ Prioritising Facilities Management Services for Benchmarking in Selected Cities in Nigeria Adewunmi, Yewande Omirin , Modupe Koleoso, Hikmot TH1-9745 Building construction Due to the high cost of benchmarking, it is often difficult to provide required resources for it. Therefore, to benchmark successfully, it is often necessary to identify services that are most important for the efficiency of the organisation and prioritise them. This paper examines the facilities management (FM) services that are most in need of benchmarking in Nigeria. Data were collected through self-administered questionnaires that were sent to 120 facilities management organisations in Lagos metropolis, 50 in Abuja and 15 in Port Harcourt. The survey achieved a total response rate of 76% in Lagos, 58% in Abuja and 87% in Port Harcourt respectively. The five services that need benchmarking the most were found to be: utilities, maintenance, security, cleaning and waste disposal, property management and Information Technology in that order. Also, repeated measures analysis of variance results showed that the differences indicated in the respondents' rating of how important it is to benchmark these FM services is statistically significant. Kruskal Wallis test showed that there was difference in the importance of FM services for benchmarking based on professional affiliation of the FM. The study provided information on how to prioritise these services for benchmarking in order to conserve resources of Nigerian organisations. Penerbit Universiti Sains Malaysia 2016 Article PeerReviewed application/pdf en http://eprints.usm.my/41446/1/JCDC_21%281%29_2016-Art._7_%28131-145%29.pdf Adewunmi, Yewande and Omirin , Modupe and Koleoso, Hikmot (2016) Prioritising Facilities Management Services for Benchmarking in Selected Cities in Nigeria. Journal of Construction in Developing Countries , 21 (1). pp. 131-145. ISSN 1823-6499 http://web.usm.my/jcdc/vol21_1_2016/JCDC%2021(1)%202016-Art.%207%20(131-145).pdf |
| spellingShingle | TH1-9745 Building construction Adewunmi, Yewande Omirin , Modupe Koleoso, Hikmot Prioritising Facilities Management Services for Benchmarking in Selected Cities in Nigeria |
| title | Prioritising Facilities Management Services for Benchmarking in
Selected Cities in Nigeria |
| title_full | Prioritising Facilities Management Services for Benchmarking in
Selected Cities in Nigeria |
| title_fullStr | Prioritising Facilities Management Services for Benchmarking in
Selected Cities in Nigeria |
| title_full_unstemmed | Prioritising Facilities Management Services for Benchmarking in
Selected Cities in Nigeria |
| title_short | Prioritising Facilities Management Services for Benchmarking in
Selected Cities in Nigeria |
| title_sort | prioritising facilities management services for benchmarking in selected cities in nigeria |
| topic | TH1-9745 Building construction |
| url | http://eprints.usm.my/41446/1/JCDC_21%281%29_2016-Art._7_%28131-145%29.pdf |
| work_keys_str_mv | AT adewunmiyewande prioritisingfacilitiesmanagementservicesforbenchmarkinginselectedcitiesinnigeria AT omirinmodupe prioritisingfacilitiesmanagementservicesforbenchmarkinginselectedcitiesinnigeria AT koleosohikmot prioritisingfacilitiesmanagementservicesforbenchmarkinginselectedcitiesinnigeria |