Factors Affecting Small and Medium Enterprises Success: An Exploratory Study

Small and medium enterprises (SMEs) are the main contributor toward prospering the Malaysian economy [1]. Despite the fact that Malaysia is a fast growing economy in South-East Asia, death of SMEs is unavoidable. An exploratory study was conducted to investigate the factors that have an impact on...

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Main Authors: Jebna, Abdul Karim Kanaan, Baharudin, Ahmad Suhaimi
Format: Article
Language:English
Published: Penerbit Universiti Teknologi Malaysia 2013
Subjects:
Online Access:http://eprints.usm.my/43874/1/2272-5328-1-SM.pdf
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author Jebna, Abdul Karim Kanaan
Baharudin, Ahmad Suhaimi
author_facet Jebna, Abdul Karim Kanaan
Baharudin, Ahmad Suhaimi
author_sort Jebna, Abdul Karim Kanaan
collection USM
description Small and medium enterprises (SMEs) are the main contributor toward prospering the Malaysian economy [1]. Despite the fact that Malaysia is a fast growing economy in South-East Asia, death of SMEs is unavoidable. An exploratory study was conducted to investigate the factors that have an impact on business performance and success in Malaysia. Interviews with SMEs from different industries were conducted. Several factors were found to contribute to the success of business. The factors are classified into financial and non-financial determinants. These factors include customer satisfaction, service quality, experience, business expansion, competitor orientation, solving problems, cash flow, and the amount of sales and revenue. Building on these interviews, a discussion and conclusion have been provided.
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spelling usm.eprints-438742019-04-01T06:07:41Z http://eprints.usm.my/43874/ Factors Affecting Small and Medium Enterprises Success: An Exploratory Study Jebna, Abdul Karim Kanaan Baharudin, Ahmad Suhaimi HF5001-6182 Business Small and medium enterprises (SMEs) are the main contributor toward prospering the Malaysian economy [1]. Despite the fact that Malaysia is a fast growing economy in South-East Asia, death of SMEs is unavoidable. An exploratory study was conducted to investigate the factors that have an impact on business performance and success in Malaysia. Interviews with SMEs from different industries were conducted. Several factors were found to contribute to the success of business. The factors are classified into financial and non-financial determinants. These factors include customer satisfaction, service quality, experience, business expansion, competitor orientation, solving problems, cash flow, and the amount of sales and revenue. Building on these interviews, a discussion and conclusion have been provided. Penerbit Universiti Teknologi Malaysia 2013 Article PeerReviewed application/pdf en http://eprints.usm.my/43874/1/2272-5328-1-SM.pdf Jebna, Abdul Karim Kanaan and Baharudin, Ahmad Suhaimi (2013) Factors Affecting Small and Medium Enterprises Success: An Exploratory Study. Jurnal Teknologi, 64 (3). pp. 69-72. ISSN 0127-9696 https://jurnalteknologi.utm.my/index.php/jurnalteknologi/article/viewFile/2272/1816
spellingShingle HF5001-6182 Business
Jebna, Abdul Karim Kanaan
Baharudin, Ahmad Suhaimi
Factors Affecting Small and Medium Enterprises Success: An Exploratory Study
title Factors Affecting Small and Medium Enterprises Success: An Exploratory Study
title_full Factors Affecting Small and Medium Enterprises Success: An Exploratory Study
title_fullStr Factors Affecting Small and Medium Enterprises Success: An Exploratory Study
title_full_unstemmed Factors Affecting Small and Medium Enterprises Success: An Exploratory Study
title_short Factors Affecting Small and Medium Enterprises Success: An Exploratory Study
title_sort factors affecting small and medium enterprises success an exploratory study
topic HF5001-6182 Business
url http://eprints.usm.my/43874/1/2272-5328-1-SM.pdf
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