Factors Affecting Small and Medium Enterprises Success: An Exploratory Study
Small and medium enterprises (SMEs) are the main contributor toward prospering the Malaysian economy [1]. Despite the fact that Malaysia is a fast growing economy in South-East Asia, death of SMEs is unavoidable. An exploratory study was conducted to investigate the factors that have an impact on...
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Format: | Article |
Language: | English |
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Penerbit Universiti Teknologi Malaysia
2013
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Online Access: | http://eprints.usm.my/43874/1/2272-5328-1-SM.pdf |
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author | Jebna, Abdul Karim Kanaan Baharudin, Ahmad Suhaimi |
author_facet | Jebna, Abdul Karim Kanaan Baharudin, Ahmad Suhaimi |
author_sort | Jebna, Abdul Karim Kanaan |
collection | USM |
description | Small and medium enterprises (SMEs) are the main contributor toward prospering the Malaysian
economy [1]. Despite the fact that Malaysia is a fast growing economy in South-East Asia, death of SMEs
is unavoidable. An exploratory study was conducted to investigate the factors that have an impact on
business performance and success in Malaysia. Interviews with SMEs from different industries were
conducted. Several factors were found to contribute to the success of business. The factors are classified
into financial and non-financial determinants. These factors include customer satisfaction, service quality,
experience, business expansion, competitor orientation, solving problems, cash flow, and the amount of
sales and revenue. Building on these interviews, a discussion and conclusion have been provided. |
first_indexed | 2024-03-06T15:29:09Z |
format | Article |
id | usm.eprints-43874 |
institution | Universiti Sains Malaysia |
language | English |
last_indexed | 2024-03-06T15:29:09Z |
publishDate | 2013 |
publisher | Penerbit Universiti Teknologi Malaysia |
record_format | dspace |
spelling | usm.eprints-438742019-04-01T06:07:41Z http://eprints.usm.my/43874/ Factors Affecting Small and Medium Enterprises Success: An Exploratory Study Jebna, Abdul Karim Kanaan Baharudin, Ahmad Suhaimi HF5001-6182 Business Small and medium enterprises (SMEs) are the main contributor toward prospering the Malaysian economy [1]. Despite the fact that Malaysia is a fast growing economy in South-East Asia, death of SMEs is unavoidable. An exploratory study was conducted to investigate the factors that have an impact on business performance and success in Malaysia. Interviews with SMEs from different industries were conducted. Several factors were found to contribute to the success of business. The factors are classified into financial and non-financial determinants. These factors include customer satisfaction, service quality, experience, business expansion, competitor orientation, solving problems, cash flow, and the amount of sales and revenue. Building on these interviews, a discussion and conclusion have been provided. Penerbit Universiti Teknologi Malaysia 2013 Article PeerReviewed application/pdf en http://eprints.usm.my/43874/1/2272-5328-1-SM.pdf Jebna, Abdul Karim Kanaan and Baharudin, Ahmad Suhaimi (2013) Factors Affecting Small and Medium Enterprises Success: An Exploratory Study. Jurnal Teknologi, 64 (3). pp. 69-72. ISSN 0127-9696 https://jurnalteknologi.utm.my/index.php/jurnalteknologi/article/viewFile/2272/1816 |
spellingShingle | HF5001-6182 Business Jebna, Abdul Karim Kanaan Baharudin, Ahmad Suhaimi Factors Affecting Small and Medium Enterprises Success: An Exploratory Study |
title | Factors Affecting Small and Medium Enterprises Success: An Exploratory
Study |
title_full | Factors Affecting Small and Medium Enterprises Success: An Exploratory
Study |
title_fullStr | Factors Affecting Small and Medium Enterprises Success: An Exploratory
Study |
title_full_unstemmed | Factors Affecting Small and Medium Enterprises Success: An Exploratory
Study |
title_short | Factors Affecting Small and Medium Enterprises Success: An Exploratory
Study |
title_sort | factors affecting small and medium enterprises success an exploratory study |
topic | HF5001-6182 Business |
url | http://eprints.usm.my/43874/1/2272-5328-1-SM.pdf |
work_keys_str_mv | AT jebnaabdulkarimkanaan factorsaffectingsmallandmediumenterprisessuccessanexploratorystudy AT baharudinahmadsuhaimi factorsaffectingsmallandmediumenterprisessuccessanexploratorystudy |