| Summary: | Entrepreneurial behavior refers to an individual behavior performed by middlelevel managers encompassing creation of strategic Vision, creation of an energetic working environment, change orientation, and the ability to navigate bureaucratic red tape in their organization. In the banking institution, an effective entrepreneurial behavior is seen as an important path for established organization in improving their service performance, especially to become more globally competitive. Grounded by the Social Cognitive Theory (Bandura, 1986) and Job Characteristics Model (Hackman & Oldman, 1975), this study proposed a framework linking three categories of variables (organization, job, and personal), the mediating role of organizational commitment and entrepreneurial behavior
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