Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach

Medication error (ME) causes substantial monetary, clinical and emotional impact on patients. Reporting ME is the corner stone that promotes learning and safety improvements to prevent future MEs. However, in Malaysia underreporting of ME is high and skewed by pharmacists as reporters at hospitals s...

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書誌詳細
第一著者: Visuvasam, Doris George
フォーマット: 学位論文
言語:English
出版事項: 2020
主題:
オンライン・アクセス:http://eprints.usm.my/54902/1/DORIS%20AP%20GEORGE%20VISUVASAM%20-%20TESIS%20cut.pdf
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author Visuvasam, Doris George
author_facet Visuvasam, Doris George
author_sort Visuvasam, Doris George
collection USM
description Medication error (ME) causes substantial monetary, clinical and emotional impact on patients. Reporting ME is the corner stone that promotes learning and safety improvements to prevent future MEs. However, in Malaysia underreporting of ME is high and skewed by pharmacists as reporters at hospitals settings. The aim of this research is to design and test a mobile phone application to complement existing reporting system. This research was conducted in three phases. First phase was conducted to determine acceptability and feasibility of mobile application to report ME using electronic questionnaire among doctors and pharmacists in Perak. Second phase of the study, was to design and test the developed application using mixed method analysis. Usability testing was used incorporating three methods: task performances, questionnaire and focus group discussions (FGD). Final phase was efficacy testing of application (MERA) was conducted in a single tertiary public-funded hospital using pre-post design to compare weekly report, reporting time, types of reports and reporters. In phase one, 84%, (283/334) of doctors and pharmacist in Perak used medical application for work and 79% (26/334) have fast to average internet connections at work. Majority, 87% (289/334), would report ME using an application if one was made available. In phase two, three usability testings involving 45 testers. Total 135 reports successfully reported with 79% of reports were correct. Median total SUS scored significantly increased in first session 67% to 88%, p<0.001 in third session.
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spelling usm.eprints-549022022-09-23T03:06:56Z http://eprints.usm.my/54902/ Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach Visuvasam, Doris George RS1-441 Pharmacy and materia medica Medication error (ME) causes substantial monetary, clinical and emotional impact on patients. Reporting ME is the corner stone that promotes learning and safety improvements to prevent future MEs. However, in Malaysia underreporting of ME is high and skewed by pharmacists as reporters at hospitals settings. The aim of this research is to design and test a mobile phone application to complement existing reporting system. This research was conducted in three phases. First phase was conducted to determine acceptability and feasibility of mobile application to report ME using electronic questionnaire among doctors and pharmacists in Perak. Second phase of the study, was to design and test the developed application using mixed method analysis. Usability testing was used incorporating three methods: task performances, questionnaire and focus group discussions (FGD). Final phase was efficacy testing of application (MERA) was conducted in a single tertiary public-funded hospital using pre-post design to compare weekly report, reporting time, types of reports and reporters. In phase one, 84%, (283/334) of doctors and pharmacist in Perak used medical application for work and 79% (26/334) have fast to average internet connections at work. Majority, 87% (289/334), would report ME using an application if one was made available. In phase two, three usability testings involving 45 testers. Total 135 reports successfully reported with 79% of reports were correct. Median total SUS scored significantly increased in first session 67% to 88%, p<0.001 in third session. 2020-07 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/54902/1/DORIS%20AP%20GEORGE%20VISUVASAM%20-%20TESIS%20cut.pdf Visuvasam, Doris George (2020) Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach. PhD thesis, Universiti Sains Malaysia.
spellingShingle RS1-441 Pharmacy and materia medica
Visuvasam, Doris George
Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
title Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
title_full Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
title_fullStr Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
title_full_unstemmed Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
title_short Design And Evaluation Of Medication Error Reporting Using Application (Mera) Among Healthcare Professionals In Perak: A Mixed-Method Approach
title_sort design and evaluation of medication error reporting using application mera among healthcare professionals in perak a mixed method approach
topic RS1-441 Pharmacy and materia medica
url http://eprints.usm.my/54902/1/DORIS%20AP%20GEORGE%20VISUVASAM%20-%20TESIS%20cut.pdf
work_keys_str_mv AT visuvasamdorisgeorge designandevaluationofmedicationerrorreportingusingapplicationmeraamonghealthcareprofessionalsinperakamixedmethodapproach