Philosophical Tools Of Lean Six Sigma In Service Sector: Implications For Organisational Learning

Due to the comprehensiveness and effectiveness of Lean Six Sigma (LSS), it has become one of the most popular methodologies in various industries over the past decades. However, many LSS practitioners only treat LSS as a mere toolbox instead of applying its philosophy. This paper aims to present t...

ver descrição completa

Detalhes bibliográficos
Autor principal: Ezra Tan, Yi Chyn
Formato: Monograph
Idioma:English
Publicado em: Universiti Sains Malaysia 2022
Assuntos:
Acesso em linha:http://eprints.usm.my/55450/1/Philosophical%20Tools%20Of%20Lean%20Six%20Sigma%20In%20Service%20Sector%20Implications%20For%20Organisational%20Learning_Ezra%20Tan%20Yi%20Chyn.pdf