Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support
The Central Bank of Nigeria aimed to reshape Nigeria’s banking industry. However, despite the various economic policies, most banks continue to perform poorly compared to their counterparts in other parts of the world. Therefore, there is a need to study the Nigerian banking industry, in particul...
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Format: | Thesis |
Language: | English |
Published: |
2022
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Online Access: | http://eprints.usm.my/59364/1/JIMOH%20ADAMS%20LUKMAN%20-%20TESIS24.pdf |
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author | Lukman, Jimoh Adams |
author_facet | Lukman, Jimoh Adams |
author_sort | Lukman, Jimoh Adams |
collection | USM |
description | The Central Bank of Nigeria aimed to reshape Nigeria’s banking industry.
However, despite the various economic policies, most banks continue to perform
poorly compared to their counterparts in other parts of the world. Therefore, there is a
need to study the Nigerian banking industry, in particular, the predictors of employee
job performance. Based on the social exchange theory and human capital theory, this
study aims to investigate talent management and job performance of Nigerian banks,
using work engagement and job satisfaction as mediators, as well as perceived
organizational support (POS) and perceived supervisory support (PSS) as moderators.
Questionnaire was used to obtain information from 302 full-time employees of the top
five banks in Nigeria. PLS-SEM was used to analyze the data. The results indicated
that talent attraction and talent development have a significant and positive influence
on task performance, organizational citizenship behavior organization (OCBO), and
organizational citizenship behavior individual (OCBI). However, talent retention was
found to have no significant effect on employee task performance, OCBO, and OCBI. |
first_indexed | 2024-03-06T16:13:32Z |
format | Thesis |
id | usm.eprints-59364 |
institution | Universiti Sains Malaysia |
language | English |
last_indexed | 2024-03-06T16:13:32Z |
publishDate | 2022 |
record_format | dspace |
spelling | usm.eprints-593642023-09-12T07:45:17Z http://eprints.usm.my/59364/ Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support Lukman, Jimoh Adams HD28-70 Management. Industrial Management The Central Bank of Nigeria aimed to reshape Nigeria’s banking industry. However, despite the various economic policies, most banks continue to perform poorly compared to their counterparts in other parts of the world. Therefore, there is a need to study the Nigerian banking industry, in particular, the predictors of employee job performance. Based on the social exchange theory and human capital theory, this study aims to investigate talent management and job performance of Nigerian banks, using work engagement and job satisfaction as mediators, as well as perceived organizational support (POS) and perceived supervisory support (PSS) as moderators. Questionnaire was used to obtain information from 302 full-time employees of the top five banks in Nigeria. PLS-SEM was used to analyze the data. The results indicated that talent attraction and talent development have a significant and positive influence on task performance, organizational citizenship behavior organization (OCBO), and organizational citizenship behavior individual (OCBI). However, talent retention was found to have no significant effect on employee task performance, OCBO, and OCBI. 2022-04 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/59364/1/JIMOH%20ADAMS%20LUKMAN%20-%20TESIS24.pdf Lukman, Jimoh Adams (2022) Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support. PhD thesis, Universiti Sains Malaysia. |
spellingShingle | HD28-70 Management. Industrial Management Lukman, Jimoh Adams Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And Perceived Support |
title | Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And
Perceived Support |
title_full | Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And
Perceived Support |
title_fullStr | Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And
Perceived Support |
title_full_unstemmed | Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And
Perceived Support |
title_short | Talent Management And Job Performance In Nigerian Banking Industry: The Roles Of Work Engagement, Job Satisfaction And
Perceived Support |
title_sort | talent management and job performance in nigerian banking industry the roles of work engagement job satisfaction and perceived support |
topic | HD28-70 Management. Industrial Management |
url | http://eprints.usm.my/59364/1/JIMOH%20ADAMS%20LUKMAN%20-%20TESIS24.pdf |
work_keys_str_mv | AT lukmanjimohadams talentmanagementandjobperformanceinnigerianbankingindustrytherolesofworkengagementjobsatisfactionandperceivedsupport |