Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia

This study aims to identify the determinants of Logistics Information Technology (LIT) innovation implementation towards Firm Performance (FP) by Logistics Service Providers (LSPs) in Malaysia. However, many LSPs in Malaysia have not realized the need to employ technology in their operations and...

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Main Author: Mat Salim, Hanisah
Format: Thesis
Language:English
Published: 2023
Subjects:
Online Access:http://eprints.usm.my/60281/1/24%20Pages%20from%20HANISAH%20BINTI%20MAT%20SALIM.pdf
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author Mat Salim, Hanisah
author_facet Mat Salim, Hanisah
author_sort Mat Salim, Hanisah
collection USM
description This study aims to identify the determinants of Logistics Information Technology (LIT) innovation implementation towards Firm Performance (FP) by Logistics Service Providers (LSPs) in Malaysia. However, many LSPs in Malaysia have not realized the need to employ technology in their operations and haven’t implemented IT and aligned their strategies with the changes in technology. Technology has been used as a competitive tool to give a competitive edge against competition and, in most instances, redesigning the sales process. With these developments, efficiency in service delivery has been the key in pushing many organizations towards implementing computer systems. LIT innovation implementation has vast potential as various logistics systems could be implemented towards improving the service delivery of modern LSPs. This research is guided by the TOE Model in identifying factors determining LIT innovation implementation by LSPs in Malaysia. PLS-SEM was used to analyzed the relationship of each construct using structural equation modelling. This research concludes a need for LSPs to further understand the importance of LIT innovation implementation and how it can shape their operations towards improving service delivery.
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spelling usm.eprints-602812024-03-26T01:16:52Z http://eprints.usm.my/60281/ Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia Mat Salim, Hanisah HD28-70 Management. Industrial Management This study aims to identify the determinants of Logistics Information Technology (LIT) innovation implementation towards Firm Performance (FP) by Logistics Service Providers (LSPs) in Malaysia. However, many LSPs in Malaysia have not realized the need to employ technology in their operations and haven’t implemented IT and aligned their strategies with the changes in technology. Technology has been used as a competitive tool to give a competitive edge against competition and, in most instances, redesigning the sales process. With these developments, efficiency in service delivery has been the key in pushing many organizations towards implementing computer systems. LIT innovation implementation has vast potential as various logistics systems could be implemented towards improving the service delivery of modern LSPs. This research is guided by the TOE Model in identifying factors determining LIT innovation implementation by LSPs in Malaysia. PLS-SEM was used to analyzed the relationship of each construct using structural equation modelling. This research concludes a need for LSPs to further understand the importance of LIT innovation implementation and how it can shape their operations towards improving service delivery. 2023-05 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/60281/1/24%20Pages%20from%20HANISAH%20BINTI%20MAT%20SALIM.pdf Mat Salim, Hanisah (2023) Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia. PhD thesis, Perpustakaan Hamzah Sendut.
spellingShingle HD28-70 Management. Industrial Management
Mat Salim, Hanisah
Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
title Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
title_full Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
title_fullStr Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
title_full_unstemmed Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
title_short Determinants Of Logistics Information Technology (Lit) Innovation Implementation Towards Firm Performance By Logistics Service Providers (Lsps) In Malaysia
title_sort determinants of logistics information technology lit innovation implementation towards firm performance by logistics service providers lsps in malaysia
topic HD28-70 Management. Industrial Management
url http://eprints.usm.my/60281/1/24%20Pages%20from%20HANISAH%20BINTI%20MAT%20SALIM.pdf
work_keys_str_mv AT matsalimhanisah determinantsoflogisticsinformationtechnologylitinnovationimplementationtowardsfirmperformancebylogisticsserviceproviderslspsinmalaysia