BUY NOW PAY LATER SERVICES ON GENERATION Z: EXPLORATORY DATA ANALYSIS USING MACHINE LEARNING

The buy now, pay later (BNPL) business model is an innovative approach to installment loans. It allows customers to take immediate possession of their purchase, with or without a down payment. Furthermore, the majority of BNPL loans are set up to require four payments. However, this type of loan c...

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Main Authors: ARISANDY, YOSY, DASRIL, YOSZA, SALAHUDIN, SHAHRUL NIZAM, MUSLIM, MUCH AZIZ, ADNAN, ARISMAN, GOH KHANG WEN, GOH KHANG WEN
Format: Article
Language:English
Published: jatit 2023
Subjects:
Online Access:http://eprints.uthm.edu.my/10108/1/J16236_f65f1e2f56b7f4788620755a34385654.pdf
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author ARISANDY, YOSY
DASRIL, YOSZA
SALAHUDIN, SHAHRUL NIZAM
MUSLIM, MUCH AZIZ
ADNAN, ARISMAN
GOH KHANG WEN, GOH KHANG WEN
author_facet ARISANDY, YOSY
DASRIL, YOSZA
SALAHUDIN, SHAHRUL NIZAM
MUSLIM, MUCH AZIZ
ADNAN, ARISMAN
GOH KHANG WEN, GOH KHANG WEN
author_sort ARISANDY, YOSY
collection UTHM
description The buy now, pay later (BNPL) business model is an innovative approach to installment loans. It allows customers to take immediate possession of their purchase, with or without a down payment. Furthermore, the majority of BNPL loans are set up to require four payments. However, this type of loan comes with its own set of risks and challenges. This article examines the risk of BNPL as a product for consumers known as Generation Z. The data used is secondary data provided by Kaggle in csv format (loan data.csv) contains 159,584 postpaid customer records and 28 features analyzed through descriptive and Exploratory Data Analysis (EDA). The results show that the majority of pay later clients are married and known as millennials are the ones who used pay later services the most (52.10%). Generation Z has the greatest rate of loan defaults which is about 34.16% with the time employee is about 0-8 months (35.8%). Furthermore, the results indicated that the unemployed generation Z has the highest default percentage of 32.16%. This Exploration data analytic is viewed as a step towards gaining a better understanding of consumers so that predictions, suggestions, and recommendations can be made for potential customers and market paylater segmentation to find the right target market, thereby positively impacting company profits.
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spelling uthm.eprints-101082023-10-17T06:56:26Z http://eprints.uthm.edu.my/10108/ BUY NOW PAY LATER SERVICES ON GENERATION Z: EXPLORATORY DATA ANALYSIS USING MACHINE LEARNING ARISANDY, YOSY DASRIL, YOSZA SALAHUDIN, SHAHRUL NIZAM MUSLIM, MUCH AZIZ ADNAN, ARISMAN GOH KHANG WEN, GOH KHANG WEN HG3691-3769 Credit. Debt. Loans Including credit institutions, credit instruments, consumer credit, bank- ruptcy The buy now, pay later (BNPL) business model is an innovative approach to installment loans. It allows customers to take immediate possession of their purchase, with or without a down payment. Furthermore, the majority of BNPL loans are set up to require four payments. However, this type of loan comes with its own set of risks and challenges. This article examines the risk of BNPL as a product for consumers known as Generation Z. The data used is secondary data provided by Kaggle in csv format (loan data.csv) contains 159,584 postpaid customer records and 28 features analyzed through descriptive and Exploratory Data Analysis (EDA). The results show that the majority of pay later clients are married and known as millennials are the ones who used pay later services the most (52.10%). Generation Z has the greatest rate of loan defaults which is about 34.16% with the time employee is about 0-8 months (35.8%). Furthermore, the results indicated that the unemployed generation Z has the highest default percentage of 32.16%. This Exploration data analytic is viewed as a step towards gaining a better understanding of consumers so that predictions, suggestions, and recommendations can be made for potential customers and market paylater segmentation to find the right target market, thereby positively impacting company profits. jatit 2023 Article PeerReviewed text en http://eprints.uthm.edu.my/10108/1/J16236_f65f1e2f56b7f4788620755a34385654.pdf ARISANDY, YOSY and DASRIL, YOSZA and SALAHUDIN, SHAHRUL NIZAM and MUSLIM, MUCH AZIZ and ADNAN, ARISMAN and GOH KHANG WEN, GOH KHANG WEN (2023) BUY NOW PAY LATER SERVICES ON GENERATION Z: EXPLORATORY DATA ANALYSIS USING MACHINE LEARNING. Journal of Theoretical and Applied Information Technology, 101 (11). pp. 4194-4204. ISSN 1992-8645
spellingShingle HG3691-3769 Credit. Debt. Loans Including credit institutions, credit instruments, consumer credit, bank- ruptcy
ARISANDY, YOSY
DASRIL, YOSZA
SALAHUDIN, SHAHRUL NIZAM
MUSLIM, MUCH AZIZ
ADNAN, ARISMAN
GOH KHANG WEN, GOH KHANG WEN
BUY NOW PAY LATER SERVICES ON GENERATION Z: EXPLORATORY DATA ANALYSIS USING MACHINE LEARNING
title BUY NOW PAY LATER SERVICES ON GENERATION Z: EXPLORATORY DATA ANALYSIS USING MACHINE LEARNING
title_full BUY NOW PAY LATER SERVICES ON GENERATION Z: EXPLORATORY DATA ANALYSIS USING MACHINE LEARNING
title_fullStr BUY NOW PAY LATER SERVICES ON GENERATION Z: EXPLORATORY DATA ANALYSIS USING MACHINE LEARNING
title_full_unstemmed BUY NOW PAY LATER SERVICES ON GENERATION Z: EXPLORATORY DATA ANALYSIS USING MACHINE LEARNING
title_short BUY NOW PAY LATER SERVICES ON GENERATION Z: EXPLORATORY DATA ANALYSIS USING MACHINE LEARNING
title_sort buy now pay later services on generation z exploratory data analysis using machine learning
topic HG3691-3769 Credit. Debt. Loans Including credit institutions, credit instruments, consumer credit, bank- ruptcy
url http://eprints.uthm.edu.my/10108/1/J16236_f65f1e2f56b7f4788620755a34385654.pdf
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