The Best Practices of Mcdonald’s Malaysia: A Case Study of the National Dual Training System
The National Dual Training System (NDTS) was officially launched in February 2018 and there are five NDTS-approved McDonald’s practical training locations at the early implementation of the NDTS. By 2025, 450 McDonald’s Malaysia restaurants are expected to expand, adding 10,000 jobs to the current w...
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| Format: | Article |
| Language: | English |
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uthm
2023
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| Online Access: | http://eprints.uthm.edu.my/10552/1/J16296_3b45996eb97f3b8b074efdaf2b23e989.pdf |
| _version_ | 1825638377537404928 |
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| author | Mohd Akmal Rohiat, Mohd Akmal Rohiat Lai Chee Sern, Lai Chee Sern Jailani Md Yunos, Jailani Md Yunos Badaruddin Ibrahim, Badaruddin Ibrahim Kahirol Md Salleh, Kahirol Md Salleh Mohd Bekri Rahim, Mohd Bekri Rahim Zulfadhli Rozali, Zulfadhli Rozali Norhidayah Hamdan, Norhidayah Hamdan Ilyana Janis, Ilyana Janis Marzita Primus, Marzita Primus |
| author_facet | Mohd Akmal Rohiat, Mohd Akmal Rohiat Lai Chee Sern, Lai Chee Sern Jailani Md Yunos, Jailani Md Yunos Badaruddin Ibrahim, Badaruddin Ibrahim Kahirol Md Salleh, Kahirol Md Salleh Mohd Bekri Rahim, Mohd Bekri Rahim Zulfadhli Rozali, Zulfadhli Rozali Norhidayah Hamdan, Norhidayah Hamdan Ilyana Janis, Ilyana Janis Marzita Primus, Marzita Primus |
| author_sort | Mohd Akmal Rohiat, Mohd Akmal Rohiat |
| collection | UTHM |
| description | The National Dual Training System (NDTS) was officially launched in February 2018 and there are five NDTS-approved McDonald’s practical training locations at the early implementation of the NDTS. By 2025, 450 McDonald’s Malaysia restaurants are expected to expand, adding 10,000 jobs to the current workforce of 12,000 employees. Based on the increasing number of employees and positive implementation of the NDTS program in McDonald’s Malaysia, this study aimed to explore the best practices of McDonald’s Malaysia in the context of NDTS. Methodologically, a qualitative approach was employed in this study by conducting a group discussion with the McDonald’s personnel, document analysis (such as news, annual reports, and websites) and a literature review. From the thematic analysis, the findings highlight the best practices of McDonald’s Malaysia and the positive implications of the NDTS implementation. A review of McDonald's training and skill development around the world provides additional support for the findings. Significantly, this study contributes to promote the best practices of McDonald’s Malaysia, the positive image of McDonald's Malaysia and the positive implications of NDTS in supporting skills development in Malaysia. |
| first_indexed | 2024-03-05T22:05:52Z |
| format | Article |
| id | uthm.eprints-10552 |
| institution | Universiti Tun Hussein Onn Malaysia |
| language | English |
| last_indexed | 2024-03-05T22:05:52Z |
| publishDate | 2023 |
| publisher | uthm |
| record_format | dspace |
| spelling | uthm.eprints-105522024-01-03T01:36:27Z http://eprints.uthm.edu.my/10552/ The Best Practices of Mcdonald’s Malaysia: A Case Study of the National Dual Training System Mohd Akmal Rohiat, Mohd Akmal Rohiat Lai Chee Sern, Lai Chee Sern Jailani Md Yunos, Jailani Md Yunos Badaruddin Ibrahim, Badaruddin Ibrahim Kahirol Md Salleh, Kahirol Md Salleh Mohd Bekri Rahim, Mohd Bekri Rahim Zulfadhli Rozali, Zulfadhli Rozali Norhidayah Hamdan, Norhidayah Hamdan Ilyana Janis, Ilyana Janis Marzita Primus, Marzita Primus T Technology (General) The National Dual Training System (NDTS) was officially launched in February 2018 and there are five NDTS-approved McDonald’s practical training locations at the early implementation of the NDTS. By 2025, 450 McDonald’s Malaysia restaurants are expected to expand, adding 10,000 jobs to the current workforce of 12,000 employees. Based on the increasing number of employees and positive implementation of the NDTS program in McDonald’s Malaysia, this study aimed to explore the best practices of McDonald’s Malaysia in the context of NDTS. Methodologically, a qualitative approach was employed in this study by conducting a group discussion with the McDonald’s personnel, document analysis (such as news, annual reports, and websites) and a literature review. From the thematic analysis, the findings highlight the best practices of McDonald’s Malaysia and the positive implications of the NDTS implementation. A review of McDonald's training and skill development around the world provides additional support for the findings. Significantly, this study contributes to promote the best practices of McDonald’s Malaysia, the positive image of McDonald's Malaysia and the positive implications of NDTS in supporting skills development in Malaysia. uthm 2023 Article PeerReviewed text en http://eprints.uthm.edu.my/10552/1/J16296_3b45996eb97f3b8b074efdaf2b23e989.pdf Mohd Akmal Rohiat, Mohd Akmal Rohiat and Lai Chee Sern, Lai Chee Sern and Jailani Md Yunos, Jailani Md Yunos and Badaruddin Ibrahim, Badaruddin Ibrahim and Kahirol Md Salleh, Kahirol Md Salleh and Mohd Bekri Rahim, Mohd Bekri Rahim and Zulfadhli Rozali, Zulfadhli Rozali and Norhidayah Hamdan, Norhidayah Hamdan and Ilyana Janis, Ilyana Janis and Marzita Primus, Marzita Primus (2023) The Best Practices of Mcdonald’s Malaysia: A Case Study of the National Dual Training System. JOURNAL OF TECHNICAL EDUCATION AND TRAINING, 15 (1). pp. 204-214. ISSN 2229-8932 https://doi.org/10.30880/jtet.2023.15.01.018 |
| spellingShingle | T Technology (General) Mohd Akmal Rohiat, Mohd Akmal Rohiat Lai Chee Sern, Lai Chee Sern Jailani Md Yunos, Jailani Md Yunos Badaruddin Ibrahim, Badaruddin Ibrahim Kahirol Md Salleh, Kahirol Md Salleh Mohd Bekri Rahim, Mohd Bekri Rahim Zulfadhli Rozali, Zulfadhli Rozali Norhidayah Hamdan, Norhidayah Hamdan Ilyana Janis, Ilyana Janis Marzita Primus, Marzita Primus The Best Practices of Mcdonald’s Malaysia: A Case Study of the National Dual Training System |
| title | The Best Practices of Mcdonald’s Malaysia: A Case Study of
the National Dual Training System |
| title_full | The Best Practices of Mcdonald’s Malaysia: A Case Study of
the National Dual Training System |
| title_fullStr | The Best Practices of Mcdonald’s Malaysia: A Case Study of
the National Dual Training System |
| title_full_unstemmed | The Best Practices of Mcdonald’s Malaysia: A Case Study of
the National Dual Training System |
| title_short | The Best Practices of Mcdonald’s Malaysia: A Case Study of
the National Dual Training System |
| title_sort | best practices of mcdonald s malaysia a case study of the national dual training system |
| topic | T Technology (General) |
| url | http://eprints.uthm.edu.my/10552/1/J16296_3b45996eb97f3b8b074efdaf2b23e989.pdf |
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