| Summary: | The revolution of technology is often emphasized in any organization
for them to remain competitive in the market. Among the latest technologies is
Robotic Process Automation (RPA) which can mimic humans and take over
their tasks. However, implementing RPA can turn into something complicated
and challenging if it is implemented without proper strategic planning. Hence,
this study aims to understand how to do proper planning in a successful Robotic
Process Automation (RPA) project. This study uses an in-depth case study approach
in one of the largest oil and gas organizations that provides F&A services.
The result of the study showed that an effective RPA project should have
careful planning as well as a realistic project planning timeline. The project
timeline is very important to ensure that the project remains transparent and organized.
Besides that, clear communication is very important to employees so
that they can accept the changes that are taking place. It is also important for the
employee to receive strong support from the management and information
technology (IT) department for a successful implementation of the RPA project.
|
|---|