Innovation as mediating factor between total quality management and competitive advantage among manufacturers
This paper is aimed to explore the role of innovation as mediating role in relationship between TQM and competitive advantage within manufacturing sector in Malaysia. Quantitative method was used to find out the answer and questionnaires have been distributed to the management level in elec...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
2022
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/7253/1/J14224_6dd2b58c66240f7de51e70ef56e3f56b.pdf |
| _version_ | 1825710344121614336 |
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| author | Masrom, Nor Ratna Tamam Daut, Badru At Rasi, Raja Zuraidah Lo, Wei Keong |
| author_facet | Masrom, Nor Ratna Tamam Daut, Badru At Rasi, Raja Zuraidah Lo, Wei Keong |
| author_sort | Masrom, Nor Ratna |
| collection | UTHM |
| description | This paper is aimed to explore the role of innovation
as mediating role in relationship between TQM and
competitive advantage within manufacturing sector in
Malaysia. Quantitative method was used to find out the answer
and questionnaires have been distributed to the management
level in electrical and electronic (E&E) manufacturers in
Malaysia. Statistical Package for the Social Science (SPSS)
and ADANCO were the software used to analyze the data
gathering from respondents. The result of analysis shown that
total quality management (TQM) and innovation gave
significant positive impact on competitive advantage. In
addition, the innovation is mediate positively for the
relationship between TQM and competitive advantage.
Therefore, this research is expected to provide deep
understanding regarding TQM, innovation, and competitive
advantage for the manufacturing industry within Malaysia and
acts as reference to future researchers |
| first_indexed | 2024-03-05T21:56:11Z |
| format | Article |
| id | uthm.eprints-7253 |
| institution | Universiti Tun Hussein Onn Malaysia |
| language | English |
| last_indexed | 2024-03-05T21:56:11Z |
| publishDate | 2022 |
| record_format | dspace |
| spelling | uthm.eprints-72532022-07-05T01:45:24Z http://eprints.uthm.edu.my/7253/ Innovation as mediating factor between total quality management and competitive advantage among manufacturers Masrom, Nor Ratna Tamam Daut, Badru At Rasi, Raja Zuraidah Lo, Wei Keong TS155-194 Production management. Operations management This paper is aimed to explore the role of innovation as mediating role in relationship between TQM and competitive advantage within manufacturing sector in Malaysia. Quantitative method was used to find out the answer and questionnaires have been distributed to the management level in electrical and electronic (E&E) manufacturers in Malaysia. Statistical Package for the Social Science (SPSS) and ADANCO were the software used to analyze the data gathering from respondents. The result of analysis shown that total quality management (TQM) and innovation gave significant positive impact on competitive advantage. In addition, the innovation is mediate positively for the relationship between TQM and competitive advantage. Therefore, this research is expected to provide deep understanding regarding TQM, innovation, and competitive advantage for the manufacturing industry within Malaysia and acts as reference to future researchers 2022 Article PeerReviewed text en http://eprints.uthm.edu.my/7253/1/J14224_6dd2b58c66240f7de51e70ef56e3f56b.pdf Masrom, Nor Ratna and Tamam Daut, Badru At and Rasi, Raja Zuraidah and Lo, Wei Keong (2022) Innovation as mediating factor between total quality management and competitive advantage among manufacturers. International Journal for Quality Research, 16 (1). pp. 243-260. ISSN 1800-6450 https://doi.org/10.24874/IJQR16.01-17 |
| spellingShingle | TS155-194 Production management. Operations management Masrom, Nor Ratna Tamam Daut, Badru At Rasi, Raja Zuraidah Lo, Wei Keong Innovation as mediating factor between total quality management and competitive advantage among manufacturers |
| title | Innovation as mediating factor between total quality management and competitive advantage among manufacturers |
| title_full | Innovation as mediating factor between total quality management and competitive advantage among manufacturers |
| title_fullStr | Innovation as mediating factor between total quality management and competitive advantage among manufacturers |
| title_full_unstemmed | Innovation as mediating factor between total quality management and competitive advantage among manufacturers |
| title_short | Innovation as mediating factor between total quality management and competitive advantage among manufacturers |
| title_sort | innovation as mediating factor between total quality management and competitive advantage among manufacturers |
| topic | TS155-194 Production management. Operations management |
| url | http://eprints.uthm.edu.my/7253/1/J14224_6dd2b58c66240f7de51e70ef56e3f56b.pdf |
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