Quality management system and practices
Quality is a perceptual, conditional and somewhat subjective attribute of a product or service. Its meaning in business has developed over time. It has been understood differently and interpreted differently by different people. A business will benefit most through focusing on the key processe...
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Format: | Book |
Language: | English |
Published: |
IntechOpen
2012
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Online Access: | http://eprints.uthm.edu.my/8053/1/C1323_1853dd42b698fe46117e4c2682b8bc6b.pdf |