Kerangka amalan terbaik penyampaian perkhidmatan pelanggan dalam kalangan pengusaha homestay di Malaysia
The Homestay program is one of the tourism forms that plays important role in bridging the economic gap, especially in rural communities. Most homestays in Malaysia are categorized as uncompetitive which are at a weak or moderate level. This is due, a reducing number of visitors staying at the ho...
Main Author: | Abdul Mutalib, Siti Salwa |
---|---|
Format: | Thesis |
Language: | English English English |
Published: |
2022
|
Subjects: | |
Online Access: | http://eprints.uthm.edu.my/8489/1/24p%20SITI%20SALWA%20ABDUL%20MUTALIB.pdf http://eprints.uthm.edu.my/8489/2/SITI%20SALWA%20ABDUL%20MUTALIB%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/8489/3/SITI%20SALWA%20ABDUL%20MUTALIB%20WATERMARK.pdf |
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