Process flow improvement using value stream mapping to reduce waste and lead time in Malaysia healthcare
The implementation of Value Stream Mapping (VSM) method in healthcare institutions has started since the 1990s, mainly to fulfill the current need for an improved quality and efficiency in delivering services. However, the application of VSM in Malaysia healthcare institutions is still at an early s...
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| Format: | Thesis |
| Language: | English English English |
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2017
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| Online Access: | http://eprints.uthm.edu.my/861/2/24p%20SITI%20HAIZATUL%20AISHAH%20HARON.pdf http://eprints.uthm.edu.my/861/1/SITI%20HAIZATUL%20AISHAH%20HARON%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/861/3/SITI%20HAIZATUL%20AISHAH%20HARON%20WATERMARK.pdf |