Increase efficiency in logistic operation by implementing integrated online system for Fazs's Trading and Services

This study involves an integrated online system implementation for 3rd Party Logistic company to improve its operation efficiency by implementing integrated online system. Development of information systems can be regarded as activities that produce solution and in this case, development of informat...

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Main Author: Masol, Muhammad Yazid
Format: Thesis
Language:English
Published: 2022
Subjects:
Online Access:http://eprints.utm.my/102070/1/MuhammadYazidMasolMAHIBS2022.pdf.pdf
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author Masol, Muhammad Yazid
author_facet Masol, Muhammad Yazid
author_sort Masol, Muhammad Yazid
collection ePrints
description This study involves an integrated online system implementation for 3rd Party Logistic company to improve its operation efficiency by implementing integrated online system. Development of information systems can be regarded as activities that produce solution and in this case, development of information systems can be a valid method of intervention. This research is using a sample of feedback on questionnaires ranging from managerial level, operation staff and client of FAZS Trading and Services. As a new startup of SME (Small Medium Enterprise), this company need to adopt information system in order to grow and expand the business as last mile logistic provider. This research starts with a description of the company and problems finding to find the root cause of order and delivery process using manual method and communication (Manually Produce Excel Report and WhatsApp as tool of communication). Research design which using mixed method for qualitative and quantitative in pre and post intervention. The intervention by implementing information system using Software Development Life Cycle which to eliminate discrepancies in using manual process. Results of the intervention were analysed in order to proof the intervention meet the research objectives criteria.
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spelling utm.eprints-1020702023-07-31T07:44:27Z http://eprints.utm.my/102070/ Increase efficiency in logistic operation by implementing integrated online system for Fazs's Trading and Services Masol, Muhammad Yazid HB615-715 Entrepreneurship. Risk and uncertainty. Property This study involves an integrated online system implementation for 3rd Party Logistic company to improve its operation efficiency by implementing integrated online system. Development of information systems can be regarded as activities that produce solution and in this case, development of information systems can be a valid method of intervention. This research is using a sample of feedback on questionnaires ranging from managerial level, operation staff and client of FAZS Trading and Services. As a new startup of SME (Small Medium Enterprise), this company need to adopt information system in order to grow and expand the business as last mile logistic provider. This research starts with a description of the company and problems finding to find the root cause of order and delivery process using manual method and communication (Manually Produce Excel Report and WhatsApp as tool of communication). Research design which using mixed method for qualitative and quantitative in pre and post intervention. The intervention by implementing information system using Software Development Life Cycle which to eliminate discrepancies in using manual process. Results of the intervention were analysed in order to proof the intervention meet the research objectives criteria. 2022 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/102070/1/MuhammadYazidMasolMAHIBS2022.pdf.pdf Masol, Muhammad Yazid (2022) Increase efficiency in logistic operation by implementing integrated online system for Fazs's Trading and Services. Masters thesis, Universiti Teknologi Malaysia. http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:147741
spellingShingle HB615-715 Entrepreneurship. Risk and uncertainty. Property
Masol, Muhammad Yazid
Increase efficiency in logistic operation by implementing integrated online system for Fazs's Trading and Services
title Increase efficiency in logistic operation by implementing integrated online system for Fazs's Trading and Services
title_full Increase efficiency in logistic operation by implementing integrated online system for Fazs's Trading and Services
title_fullStr Increase efficiency in logistic operation by implementing integrated online system for Fazs's Trading and Services
title_full_unstemmed Increase efficiency in logistic operation by implementing integrated online system for Fazs's Trading and Services
title_short Increase efficiency in logistic operation by implementing integrated online system for Fazs's Trading and Services
title_sort increase efficiency in logistic operation by implementing integrated online system for fazs s trading and services
topic HB615-715 Entrepreneurship. Risk and uncertainty. Property
url http://eprints.utm.my/102070/1/MuhammadYazidMasolMAHIBS2022.pdf.pdf
work_keys_str_mv AT masolmuhammadyazid increaseefficiencyinlogisticoperationbyimplementingintegratedonlinesystemforfazsstradingandservices