Factors that affect the transfer of IT training towards professional development of clerical staff at Higher Education Institution - Md. Som, Hishamuddin; Abu Bakar, Thuaibah; Abdul Rahman, Siti Aisyah; Muhammad, Faruk; Mahmood, Husain; Mohd. Nain, Ahmad Shukri; Suleiman, Ebi Shahrin (Universiti Teknologi Malaysia, 2006)