Performance measurement in Malaysian container haulage industry : A critical evaluation
Evaluating operational performance is one of the most critical business activities as it helps organisations measure their competitiveness level. Knowing current performance level helps managers strategise what should be done to stay ahead of the competition as well as increase market presence. In t...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2007
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| Subjects: | |
| Online Access: | http://eprints.utm.my/1834/1/Zailani_and_Zaly__Transport_.pdf |