Human factor issue in quality management
Quality management is very important in every business to ensure success of the business. As promoted by many quality experts, people are the most important factor in assuring quality of products and services. Managing human factors has significant impact on the quality performance of an organizatio...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Penerbit UTM Press
2012
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/30508/1/MohdYusofMd2012_Humanfactorissueinqualitymanagement.pdf |