The moderator effects of ISO/TS16949 certification in Thailand automotive industry
In this paper, the relationship among TQM implementation, organizational performance measures and ISO/TS16949certification as moderator variable is studied. It is often claimed that ISO certification generates an improvement in the performance of organizations. This research aims to find out whether...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier BV
2012
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| Subjects: | |
| Online Access: | http://eprints.utm.my/33599/1/NorhayatiZakuan201_TheModeratorEffectsofISOTS16949.pdf |