Nominal group technique and its applications in managing quality in higher education
Quality management is an important aspect in all kinds of businesses – manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help corporations to survive in the turbulent business environment. Research in gro...
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| Format: | Article |
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Johar Education Society
2011
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| _version_ | 1796857832312668160 |
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| author | Abdullah, Muhammad Madi Islam, Rafikul |
| author_facet | Abdullah, Muhammad Madi Islam, Rafikul |
| author_sort | Abdullah, Muhammad Madi |
| collection | ePrints |
| description | Quality management is an important aspect in all kinds of businesses – manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help corporations to survive in the turbulent business environment. Research in group dynamics has shown that more ideas are generated by individuals working alone but in a group environment than the individuals engaged in a formal group discussion. In Nominal Group Technique (NGT), individuals work alone but in a group setting. This paper shows how NGT can be applied to generate large number of ideas to solve quality related problems specifically in Malaysian higher education setting. The paper also discusses the details of NGT working procedure and explores the areas of its further applications. |
| first_indexed | 2024-03-05T19:03:42Z |
| format | Article |
| id | utm.eprints-39953 |
| institution | Universiti Teknologi Malaysia - ePrints |
| last_indexed | 2024-03-05T19:03:42Z |
| publishDate | 2011 |
| publisher | Johar Education Society |
| record_format | dspace |
| spelling | utm.eprints-399532019-03-17T04:21:27Z http://eprints.utm.my/39953/ Nominal group technique and its applications in managing quality in higher education Abdullah, Muhammad Madi Islam, Rafikul QA75 Electronic computers. Computer science Quality management is an important aspect in all kinds of businesses – manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is the new and innovative ideas which can help corporations to survive in the turbulent business environment. Research in group dynamics has shown that more ideas are generated by individuals working alone but in a group environment than the individuals engaged in a formal group discussion. In Nominal Group Technique (NGT), individuals work alone but in a group setting. This paper shows how NGT can be applied to generate large number of ideas to solve quality related problems specifically in Malaysian higher education setting. The paper also discusses the details of NGT working procedure and explores the areas of its further applications. Johar Education Society 2011 Article PeerReviewed Abdullah, Muhammad Madi and Islam, Rafikul (2011) Nominal group technique and its applications in managing quality in higher education. Pakistan Journal of Commerce and Social Science, 5 (1). pp. 81-99. ISSN 1997-8553 http://www.jespk.net/publications/46.pdf |
| spellingShingle | QA75 Electronic computers. Computer science Abdullah, Muhammad Madi Islam, Rafikul Nominal group technique and its applications in managing quality in higher education |
| title | Nominal group technique and its applications in managing quality in higher education |
| title_full | Nominal group technique and its applications in managing quality in higher education |
| title_fullStr | Nominal group technique and its applications in managing quality in higher education |
| title_full_unstemmed | Nominal group technique and its applications in managing quality in higher education |
| title_short | Nominal group technique and its applications in managing quality in higher education |
| title_sort | nominal group technique and its applications in managing quality in higher education |
| topic | QA75 Electronic computers. Computer science |
| work_keys_str_mv | AT abdullahmuhammadmadi nominalgrouptechniqueanditsapplicationsinmanagingqualityinhighereducation AT islamrafikul nominalgrouptechniqueanditsapplicationsinmanagingqualityinhighereducation |