Monte Carlo data envelopment analysis with genetic algorithm for knowledge management performance measurement

The paper targets to devise a genuine Knowledge Management (KM) performance measurement model in a stochastic setting based on Data Envelopment Analysis (DEA), Monte Carlo simulation and Genetic Algorithm (GA). The proposed model evaluates KM using a set of proxy measures correlated with the major K...

Full description

Bibliographic Details
Main Authors: Kuah, Chuen Tse, Wong, Kuan Yew, Wong, Wai Peng
Format: Article
Published: Elsevier Ltd. 2012
Subjects:
_version_ 1796859112394326016
author Kuah, Chuen Tse
Wong, Kuan Yew
Wong, Wai Peng
author_facet Kuah, Chuen Tse
Wong, Kuan Yew
Wong, Wai Peng
author_sort Kuah, Chuen Tse
collection ePrints
description The paper targets to devise a genuine Knowledge Management (KM) performance measurement model in a stochastic setting based on Data Envelopment Analysis (DEA), Monte Carlo simulation and Genetic Algorithm (GA). The proposed model evaluates KM using a set of proxy measures correlated with the major KM processes. Data Collection Budget Allocation (DCBA) that maximizes the model accuracy is determined using GA. Additional data are generated and analyzed using a Monte-Carlo-enhanced DEA model to obtain the overall KM efficiency and KM processes’ efficiency scores. An application of the model has been carried out to evaluate KM performance in higher educational institutions. It is found that with GA, the accuracy of the model has been greatly improved. Lastly, comparing with a conventional deterministic DEA model, the results from the proposed model would be more useful for managers to determine future strategies to improve their KM.
first_indexed 2024-03-05T19:22:22Z
format Article
id utm.eprints-47249
institution Universiti Teknologi Malaysia - ePrints
last_indexed 2024-03-05T19:22:22Z
publishDate 2012
publisher Elsevier Ltd.
record_format dspace
spelling utm.eprints-472492019-03-31T08:37:27Z http://eprints.utm.my/47249/ Monte Carlo data envelopment analysis with genetic algorithm for knowledge management performance measurement Kuah, Chuen Tse Wong, Kuan Yew Wong, Wai Peng QA76 Computer software The paper targets to devise a genuine Knowledge Management (KM) performance measurement model in a stochastic setting based on Data Envelopment Analysis (DEA), Monte Carlo simulation and Genetic Algorithm (GA). The proposed model evaluates KM using a set of proxy measures correlated with the major KM processes. Data Collection Budget Allocation (DCBA) that maximizes the model accuracy is determined using GA. Additional data are generated and analyzed using a Monte-Carlo-enhanced DEA model to obtain the overall KM efficiency and KM processes’ efficiency scores. An application of the model has been carried out to evaluate KM performance in higher educational institutions. It is found that with GA, the accuracy of the model has been greatly improved. Lastly, comparing with a conventional deterministic DEA model, the results from the proposed model would be more useful for managers to determine future strategies to improve their KM. Elsevier Ltd. 2012 Article PeerReviewed Kuah, Chuen Tse and Wong, Kuan Yew and Wong, Wai Peng (2012) Monte Carlo data envelopment analysis with genetic algorithm for knowledge management performance measurement. Expert Systems With Applications, 39 (10). pp. 9348-9358. ISSN 0957-4174 http://dx.doi.org/10.1016/j.eswa.2012.02.140 DOI:10.1016/j.eswa.2012.02.140
spellingShingle QA76 Computer software
Kuah, Chuen Tse
Wong, Kuan Yew
Wong, Wai Peng
Monte Carlo data envelopment analysis with genetic algorithm for knowledge management performance measurement
title Monte Carlo data envelopment analysis with genetic algorithm for knowledge management performance measurement
title_full Monte Carlo data envelopment analysis with genetic algorithm for knowledge management performance measurement
title_fullStr Monte Carlo data envelopment analysis with genetic algorithm for knowledge management performance measurement
title_full_unstemmed Monte Carlo data envelopment analysis with genetic algorithm for knowledge management performance measurement
title_short Monte Carlo data envelopment analysis with genetic algorithm for knowledge management performance measurement
title_sort monte carlo data envelopment analysis with genetic algorithm for knowledge management performance measurement
topic QA76 Computer software
work_keys_str_mv AT kuahchuentse montecarlodataenvelopmentanalysiswithgeneticalgorithmforknowledgemanagementperformancemeasurement
AT wongkuanyew montecarlodataenvelopmentanalysiswithgeneticalgorithmforknowledgemanagementperformancemeasurement
AT wongwaipeng montecarlodataenvelopmentanalysiswithgeneticalgorithmforknowledgemanagementperformancemeasurement